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Under the general direction of the Director of Community Services, directs, manages, supervises, and coordinates assigned programs, divisions, and activities and operations within the Community Services Department including Recreation, Library, Facilities, Parks, and administrative services. Operations include but are not limited to youth & adult sports, aquatics, preschool, camp, Teen Activity Group, field & facility rentals, special event permits, library operations and programs, park & facility maintenance and development. Serves in the absence of the Director of Community Services providing departmental leadership and decision-making as required; performs related duties, as assigned.
Essential Functions:
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodation will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:
Plan, direct, coordinate, and control the daily operations of the department including finance, budgeting, purchasing, maintenance, and operations.
Provide leadership and work with the management team to develop and retain highly competent, customer service-oriented staff through selection, training, coaching, and day-to-day management practices which support the vision, mission, strategic plans, values, and objectives of the City and department.
Participate and assist with the development and implementation of departmental goals, objectives, policies, programs, and procedures for each assigned program area.
Foster a positive work environment leading by example and encouragement, which promotes teamwork, trust, and respect among the employees.
Investigate and respond to complex and sensitive citizen inquiries and complaints.
Perform or assist in analytical studies and report preparation to provide highly responsible and complex professional, administrative, and technical support to the Director.
Oversee the preparation and submission of the departmental budget and division requests.
Approve expenditures and implement budgetary adjustments as appropriate and necessary.
Conduct financial reporting where required.
Oversee, review, and modify bid proposals, invoices, and payments.
Direct the implementation of new fees following approval by the governing body.
Provide direction and oversight to subordinate staff for continual monitoring and refresh of website content, and the creation of social media posts and quarterly reports.
Coordinate recordkeeping activities of the department (electronic files and hard copies), including creation, inventory, filing, retention schedules, storage, retention and disposition, and destruction or historic preservation.
Attend and participate in professional organizations, conferences, and community meetings.
Stay informed of new trends, innovations, technology, regulations, and legislation.
Assists with the management of the development, implementation of plans, programs, and policies and procedures to achieve goals and objectives and work standards.
Assist with job site reviews for progress and work quality.
Assist with administrative support to the City’s Community Services Advisory Committee.
Acts on behalf of the Director of Community Services, as assigned.
Safely operate City vehicles in the performance of assigned duties, as required.
Perform other duties as required or assigned.
Minimum Qualifications:
Education, Training and Experience Guidelines: Bachelor’s Degree in Public or Business Administration, Management and Leadership, Recreation, or a closely related field is required; four (4) years of progressively responsible experience in Recreation, Facility and Park Development/Operations, or Community Services Management supplemented by two (2) years of experience in an administrative and supervisory capacity involving the operation of Recreation, Library, Facility and Parks. A Master’s degree is highly desirable.
License and Certification Requirements:
Must possess a minimum of a valid California Class “C” driver’s license upon hire and maintain throughout the length of employment with the City of Victorville.
Knowledge of:
City policies and procedures, municipal management, and public administration.
Principles and practices of community services administration.
Principles and practices of effective employee supervision.
Principles and practices of administrative management.
Principles and practices of records management and reporting.
Principles and practices of project management.
Principles and practices of strategic planning.
Modern office methods, practices, procedures, and equipment, including software and database programs.
English usage, spelling, grammar, punctuation, and basic mathematical principles.
Skill and Ability to:
Use initiative, discretion, and judgment within established procedures, guidelines, and rules.
Define problems, establish facts, and draw valid conclusions.
Manage situations requiring diplomacy, fairness, firmness, and sound judgment.
Manage staff, delegate tasks and authority, and evaluate staff performance.
Recommend and implement goals, policies, and procedures and objectives for providing effective services.
Build effective teams and provide efficient customer service.
Establish and maintain effective working relationships with those contacted in the course of work, including City and other government officials, community groups, and the general public.
Communicate clearly and effectively, both verbally and in writing.
Prepare and administer a multitude of large, complex budgets.
Operate a computer and various software applications.
Apply safe work practices.
Physical Demands & Working Environment:
(Must be performed with or without reasonable accommodations)
This position primarily works in an indoor office environment in close proximity to other workers and requires on-site presence to perform job duties. Incumbents are exposed to typical conditions found in a business office setting. Positions in this classification typically require balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, and performing repetitive motions, with or without reasonable accommodation. This classification is considered medium work, requiring exertion of 20 to 50 pounds of force occasionally (up to 1/3 of the workday), 10 to 25 pounds of force frequently (1/3 to 2/3 of the workday), and greater than negligible up to 10 pounds of force constantly (2/3 or more of the workday) to move objects, exceeding the requirements of light work. Incumbents must be able to see and hear within the normal range, with or without correction, and communicate clearly and effectively in both verbal and written form. Incumbents may be required to respond to emergencies after regular working hours and on weekends, including holidays, evenings, and varying shifts. The position also requires stamina to work long hours and overtime when assigned and the willingness to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts.
