The Director of Compliance - Eligibility provides a wide variety of professional services and activities ranging from pre-admission guidance to initial eligibility coordination, advising, and academic support through to graduation. The position assists and supports student-athletes in achieving academic success and personal integrity while progressing toward a degree objective.

Under the general direction of the Associate AD for Compliance and the Senior Associate AD of Student-Athlete Support Services, the incumbent conducts admissions and initial eligibility pre-evaluations for prospective student-athletes, tracks admissions, and serves as a liaison between Enrollment Services, the NCAA Eligibility Center, and coaching staff regarding student-athlete status. The position also coordinates housing and dining arrangements for prospective and continuing student-athletes and collaborates with campus partners to support successful matriculation and ongoing eligibility.

Key Responsibilities and Essential Functions:

Admissions & NCAA Initial Eligibility

Review and evaluate prospective student-athlete transcripts (freshman, transfer, and graduate) for admissions and NCAA initial eligibility requirements and provide recommendations

Conduct pre-admissions and eligibility evaluations and maintain related documentation aligned with CSU and NCAA requirements

Serve as liaison to Admissions and Enrollment Services and as primary contact with the NCAA Eligibility Center, providing updates to coaches, prospects, and administration

Meet with prospective student-athletes and families to review academic history, admissions requirements, and NCAA eligibility requirements

Advise prospective student-athletes, families, and coaches on CSU admissions and NCAA eligibility requirements, including recommended coursework

Interpret NCAA legislation and transfer rules affecting eligibility

Assist with special admissions processes, including preparation of evaluation materials and reporting

Track and process application materials, including transcripts and supporting documentation

Develop and present admissions and eligibility information to students, counselors, and staff

Collaborate with advisors and staff to support student transition and identify potential academic or learning concerns

Communicate updates on admissions status and NCAA legislation and eligibility requirements

Housing and Dining Coordination

Coordinate on-campus housing placements, including projections, assignments, and move-in/out processes

Serve as liaison to Housing Administration and Dining Services

Track housing and dining needs for academic year, summer, and pre-season periods

Monitor and analyze housing and dining expenditures and provide recommendations

Maintain coordination with Athletics Business Office and Financial Aid for housing-related budgeting

Other Duties

Participate in orientation and transition programming for student-athletes

Serve as liaison with campus partners including Parking Services and Institutional Research

Assist in reporting and data tracking to support evaluation of student-athlete success

Perform other duties as assigned

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it’s like to work at the CSU—watch our video and imagine your future here: Working at the CSU.

Position Information

This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of June 30, 2027, with the possibility of reappointment.

This position is designated as exempt under FLSA and is not eligible for overtime compensation.

Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Key Qualifications

• Proficiency with Microsoft Excel and/or similar database programs. Total commitment to adherence to NCAA, conference, and institutional regulations.

• Attention to detail is of utmost importance. Strong communication skills, both written and oral. Compliance with all NCAA, conference, and San Diego State University rules, policies, and procedures is of paramount importance to the university. All position responsibilities should be carried out in full compliance with all such rules and regulations.

• Two or more years in NCAA Athletics compliance, certification, and/or academic support if applicant does not have Master’s or post graduate degree.

• Knowledge and understanding of CSU and SDSU admission requirements.

• Equivalent to two years of progressively responsible professional work experience in admissions.

• Ability to evaluate transcripts for admissions and initial eligibility purposes.

• Knowledge of NCAA initial eligibility and continuing degree progress requirements.

• Ability to work with various constituencies in a professional manner.

Licenses/Certifications Required

• Valid California Driver’s License or the ability to obtain one within 30 days of hire.

About San Diego State University

The Department of Athletics, utilizing the services of over 150 employees, is responsible for the intercollegiate athletics program at San Diego State University. Currently, there are 18 sport programs, approximately 550 student-athletes, and 17 offices in the department. The offices include the following: The Aztec Club, Administration, Athletic Medicine, Business Office, Compliance, Corporate Sales, Development, Equipment, Event Management/Facilities and Operations, Human Resources, Information Technology, Marketing, Media Relations, Strength and Conditioning, Student-Athlete Academic Support Services, Ticket Office, and Video.

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