The incumbent, under the general direction of the Recreation Superintendent, is responsible for the safe and effective maintenance and operation of the Big Dipper Ice Arena, Outdoor Ice Rinks/Pickleball Courts, Artificial Turf Fields, and Kiwanis Football Field. This position is responsible for the daily administration of these facilities, including financial management, purchasing, staff supervision, contract administration, and facility scheduling.

Typical Duties

1.  Oversee strategic planning and program development for the Big Dipper Complex; manage activities from initial approval through execution, ensuring consistent quality and measurable results.
2.  Manage the operating budget for the Big Dipper Complex; establish and maintain reliable revenue collection and financial accountability systems.
3.  Manage all administrative operations and procurement for the Big Dipper Complex, including external partner relationships, budget tracking, and standard operating procedures.
4.  Recruit, schedule, coordinate, plan, implement, and monitor all recreational programs. Schedule daily usage at multiple facilities for a large number and variety of community organizations, private users and special events. Ensure adequate staff coverage.
5.  Open and operate facilities for daily activities and special events; secure and close facilities as needed. Operate a point of sale system, process cash, check, and credit card sales and manage facility reservations using recreation scheduling software and be responsible for implementing revenue collection and accountability systems.
6.  Exercise management over staff assigned to the Big Dipper Complex, including temporary/seasonal employees. Responsible for the overall direction of the employees, including but not limited to scheduling, hiring, training, discipline, and employee evaluation and occupational safety. Implement staff schedules that assure compliance with Health, Safety and Contract requirements.
7.  Enforce facility rules and regulations. Supervise and respond directly to emergency situations.
8.  Coordinate and direct all instructor/user-group professional contracting activities to include contractor compliance with terms of agreement. Administer professional services contracts and facility user agreements.
9.  Assure regular inspection of facilities and operations are performed according to acceptable standards and monitor all safety and sanitary conditions. Assure that facilities and equipment are maintained at an acceptable level through a system of frequent inspections, and initiate work orders to correct minor deficiencies, and ensure that operations are being conducted in a safe manner to include ongoing inspection of recreation equipment.
10.  Update and maintain policy and procedural manuals and ensure compliance with Borough policies and procedures.
11.  Develop, market, and implement recreation programs and events. Develop promotional programs, in cooperation with user groups, to enhance use of ice rink and adjacent facilities.

MINIMUM QUALIFICATIONS:
1.  Bachelor’s degree in Parks & Recreation Management, Leisure Services Programming, Business or related field and three (3) years of experience at a professional level in a community center or large public facility. Direct professional experience may be substituted for the educational requirement on a year for year basis.
2.  Minimum of two (2) years recent supervisory or management experience of three (3) or more employees. Supervisory experience in a collective bargaining context preferred.
3.  Experience in management of multiple or complex facilities offering different recreational activities preferred.
4.  Prior cash handling experience required to include recent experience in balancing and reconciling daily deposit activity.
5.  Demonstrated ability to efficiently operate a personal computer and use of word processing and linked spreadsheets. Proficiency in MS Word & Excel required. PowerPoint, scheduling software and desktop publishing software preferred.
6.  PREFERRED: Ability to have and maintain a valid driver’s license and to meet insurance standards and maintain insurability under the Borough’s insurance program. If personal automobile is used for Borough business, proof of insurance at statutory limits must be provided. (A CURRENT COPY OF DRIVING RECORD WILL BE REQUESTED.)
KNOWLEDGE, SKILLS, AND ABILITIES
1.  Demonstrated ability to prepare accurate and concise reports and to present data in an effective and clear manner, both orally and in writing.
2.  Demonstrated ability to effectively and courteously receive, monitor, and respond to complaints and to effectively handle adverse, and stressful situations with tact and diplomacy 
3.  Ability to supervise, train, direct work, coach, and evaluate staff and volunteers.
4.  Knowledge of occupational hazards and standard workplace safety practices.
5.  Ability to prepare, maintain and oversee the production of accurate records, reports and work products. Ability to work effectively in a high production environment with responsibility for numerous tasks/projects in various stages of completion.
6.  Ability to acquire Standard First Aid, Adult and Child CPR and Automated External Defibrillator (AED) certifications as recognized by the American Red Cross (or equivalent) within three months of hire.
7.  Demonstrated ability to communicate effectively with staff, volunteers, general public, and community groups, media and public officials. Ability to represent the Borough in a professional and effective manner.
8.  Demonstrated integrity and leadership.  Must be capable of functioning with very little direction, use independent judgment, and perform work in an organized and professional manner.
9.  Ability to work early mornings, evenings, and weekends.
OTHER
1.  A PROFICIENCY TEST MAY BE ADMINISTERED.
2.  This position requires a criminal background check.