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Durham, North Carolina
Posted: 14-Mar-24
Location: Durham, North Carolina
Type: Full-time
Salary: $95,049-$152,065
Categories:
Sector:
Salary Details:
Required Education:
Internal Number: 24-04833
We Are
The Durham Parks and Recreation Department is a 100-year-old, nationally accredited team of 136 full-time passionate professionals, over 250 part-time team members and over 150 independent contractors devoted to building better lives and a better community through the power of parks and recreation. With an operating budget over $20M, our talented team is devoted to community service and provides a wide range of programs, services, opportunities, and experiences while being united through our core pillars. Internally, we’re focused on strengthening our culture through inclusion and equity and having fun. We believe, regardless of job title, each of us has a voice, an opportunity to make a difference and to be a part of something great.
You Are:
- An experienced servant leader and a manager who knows how and when to apply the principles of both. You can create a culture of accountability while building trust. You can conceptualize while inspiring a shared vision to large, diverse groups of people. You walk the talk consistently.
- Relentless in your commitment to the community and growing people on your team.
- Someone who can lead program improvement and expansion system-wide which is supported and verified by data.
- Genuine, personable, a great listener and has great communication skills. Your instincts tell you to collaborate. You are not threatened by questions but encourage a culture of inquiry that challenges thinking and process…even if it’s your thinking.
- A critical thinker. You don’t get rattled or frustrated when there are missing pieces to the puzzle. You appreciate and understand the complexity of problems without getting bogged down with “paralysis by analysis”.
- A person who knows how to have fun, how to play, and is not afraid to get dirty. You have demonstrated experience of programming best practices in the industry, can articulate the benefits to all audiences and is not afraid to jump in to help.
The Opportunity:
Reporting to the Parks and Recreation Director, you’ll serve as the leader of the Community Recreation Services Division and a team member to the department’s leadership team consisting of the Assistant Director over Business Services, the Assistant Director over Park Planning and Project Development and the Culture and Community Manager.
With a people-first focus and alignment with our 10 core pillars, you’ll lead and develop 7 full-time team members to serve the community through recreation programming, services and facilities. Oversight of the department’s largest division includes an operating budget of nearly $9.5M, 7 community recreation centers; 2 lakes and marinas (Lake Michie and Little River); 4 public swimming pools and all athletic fields. Programs include youth and adult athletics, health and wellness classes, summer camps, after-school care, outdoor adventure and environmental education, teen programs, senior programs, therapeutic recreation, and inclusion services.
Your success relies heavily on relationships. Whether it’s building trust, support and developing others internally or building and strengthening external partnerships you should be one of the most well-known DPR teammates, just behind our mascot Parkson Rex.
Primary Duties/Responsibilities:
- Manage the implementation of internal operations for the Community Recreation Services division; plan, coordinate, administer, and evaluate programs, projects, processes, procedures, systems, standards, and/or services; integrate operations and coordinate service areas; and ensure compliance with federal, state, and local laws, regulations, codes, and/or standards.
- Develop, implement, and evaluate policies, procedures, strategies and goals; maintain, update, and ensure procedural compliance; research, analyze, and implement or make recommendations for business process improvements and cost effectiveness; and design, administer, and evaluate department programs and services.
- Manage and participate in the preparation of department operating and/or capital improvement budgets; monitor expenditures and revenues; research and analyze financial and operational data; prepare financial forecasts; and approve and makes budget and purchasing recommendations.
- Coordinate with, and serve as a liaison to the City Council, public, City departments, and/or external agencies; serve on internal and external committees; represent the department at meetings, proceedings, and conferences; provides consultation in area of expertise; and responds to high-visibility and complex issues.
- Coordinate the preparation of, and prepare and review complex, technical, financial, and other reports, plans, and documents; coordinate operations data collection and analysis; develop, make and/or approve recommendations; and review the work of others to ensure accuracy and completeness.
Types of work you’ll perform:
- Supervise and review the work of others; guide team members on complex decisions, resident and guest relations; responsible for the quality of programs, projects and initiatives.
- Work with peers and Director in the development of goals, objectives, initiatives, and key performance indicators; and is responsible for clearly articulating internally and externally.
- Manage, lead and function quickly while creating high expectations for producing quality work, clearly articulating expectations, holding others accountable, and listening effectively while being honest, open, and transparent.
- Take ownership and responsibility on assignments, projects and initiatives while moving quickly and effectively through complex issues and group dynamics.
- Assist in preparing the annual operating, half-penny and capital improvement budgets; oversee, manage and adjust the division’s expenditures, spending, pricing and revenue strategies as needed.
- Create, coordinate, lead, support and strengthen internal and external collaborations and partnerships; seek to build consensus with all partners, i.e. General Services Department, Neighborhood Improvement Services Department, non-profit organizations, businesses and neighborhood associations.
- Perform administrative tasks including but not limited to, reviewing and approving payroll, scheduling meetings, developing, managing, and interpreting agreements.
- Review, modify and / or recommend changes to department operating procedures, policies, and guidelines as needed.
- Perform timely resident follow up; quickly resolves disputes to resident, guest, or contractor concerns.
- Perform other job-related duties and tasks as assigned.
Knowledge of:
- Advanced principles and application of:
- management and leadership
- communication and presentation skills
- interpersonal skills to develop and maintain relationships
- program and event planning, implementation and evaluation best practices.
- conflict resolution with professionalism and tact
- change and project management
- Government budgeting, procurement, and HR procedures and processes.
- Organize and manage large, complex projects.
- Developing and implementing policies and procedures.
- Prioritizing, developing and overseeing the accomplishment of goals, objectives, and deadline-oriented projects.
- Equity and inclusion best practices.
- Developing, fostering and cultivating public private partnerships.
- Servant leadership.
- Emotional intelligence.
- Local, state and federal legislation, regulations and ordinances.
Skill in:
- Managing several diverse and complex topics, projects and personnel issues simultaneously and remaining composed under pressure, while completing them in a timely manner.
- Leading, coaching, developing others and inspiring large numbers of diverse professionals.
- Listening, communicating and presenting to diverse internal and external audiences verbally or in writing.
- Conflict Resolution.
- Creating a framework, implementing, following through and evaluating change.
- Tapping into team members’ higher needs and values and inspiring them with new possibilities. Raises the team members’ confidence, conviction and desire to achieve a common purpose.
- Recreation program planning, implementation and evaluation for large, diverse populations.
- Intermediate Microsoft applications and industry software.
What You’ll Need:
- Bachelor’s degree in public administration, recreation, leisure services, or a directly related field
- Nine years of progressively responsible related experience
- Professional experience must include significant management and supervisory experience.
- Valid, unrestricted, North Carolina driver’s license “or” if you currently have another states drivers license, must be willing and able to obtain a valid NC driver’s license within 60 days of hire.
ADA and Other Requirements
PHYSICAL REQUIREMENTS
ADA-Sedentary Work
- Positions in this class typically require: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
WEIGHT REQUIREMENTS
Sedentary Work
- Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
- Walking and standing are required only occasionally.
WORKING CONDITIONS
- Work is performed in an indoor environment.
- Incumbents may be expected to travel to external organizations and locations.
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