Group: Recreation Reports to: Executive Director Directly Supervises: Administrative Specialist, Recreation Business Manager, Marketing/Public Affairs Administrator, Deputy Chief – Planning and Projects, Deputy Chief – Parks, Deputy Chief – Marinas, Chief Ranger Safety Sensitive: No Classification: Contract FLSA Status: Exempt
About Muskingum Watershed Conservancy District The Muskingum Watershed Conservancy District (MWCD) is a political subdivision of the State of Ohio organized in 1933 to develop and implement a plan to reduce the effects of flooding and conserve water for beneficial public uses under Ohio Revised Code Chapter 6101 (commonly called the Conservancy Act). The MWCD is a respected and valued leader, employer, provider and partner in flood reduction, conservation and recreation. MWCD’s recreation facilities attract nearly 4 million visitors each year. The MWCD covers more than 8,000 square miles and includes the area that drains into the Muskingum River and its tributaries. The MWCD political jurisdiction includes all or portions of 18 counties in Ohio. It includes a system of 16 dams and reservoirs that provide flood reduction and water conservation benefits for the property owners and residents of the region. MWCD covers approximately 20 percent of the State of Ohio.
The MWCD mission statement reads as follows: Responsible stewards dedicated to providing the benefits of flood reduction, conservation and recreation in the Muskingum River Watershed.
In 2019, MWCD had recreation operating revenues of almost $9.4MM generated through MWCD owned parks and marinas. The recreation operating expense budget for MWCD owned parks and marinas for 2020 is $9.1MM. The past several years have seen significant capital improvements to MWCD parks, campgrounds and marinas from income based on reinvestment of revenue generated from the organization’s oil and gas stewardship program. Over $130MM in capital improvement projects were completed by the end of 2018, completing Phase I of the Master Plan. Phase II of the Master Plan began in 2019 with $65MM in projects that are ongoing in 2020 and beyond. MWCD has 115 full-time year-round staff and at the height of the recreation season, the total number of employees on staff reaches 275. MWCD is seeking an experienced and dynamic leader to fully develop and promote our new and/or updated recreational facilities, parks, and marinas. MWCD has 5 parks and 4 marinas under its operation, with extensive camping, boating, fishing, trails, and other recreational opportunities. The chosen candidate will work with the Executive Director and MWCD management staff to manage, promote and fully develop these newly upgraded assets and continue to develop MWCD recreation and parks as a destination for the public to visit and enjoy participating in the many outdoor recreation opportunities offered.
Summary of Responsibilities In close coordination with Executive Director, manages and directs the recreation group of the MWCD including parks, marinas, ranger program and related recreation marketing and recreation event/activities programming. Responsible for the planning, coordination and implementation of policies, procedures, programs and activities involved in the administration of the recreation operations of the MWCD. Advises the Executive Director and Board of Directors on such matters.
Primary Responsibilities include the following. Other duties may be assigned. Serves as a member of the executive management team, which is comprised of the Executive Director, Chief Engineer, Chief Financial Officer/Treasurer, Chief of Conservation, Chief Legal Counsel and Director of Human Resources. Keeps the Executive Director and the Board of Directors informed by collecting, analyzing and summarizing pertinent recreation department information and trends. Represents the recreation operational areas including parks, marinas and ranger program, to other departments, elected officials, and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. Responds to and resolves difficult and sensitive citizen inquiries and complaints; explains, justifies, and defends department programs, policies, and activities.
Responsible for managing assigned operational areas to achieve and surpass stated goals and objectives.
Participates in the development, communication, and implementation of effective growth strategies. Works with the executive management team to develop and implement plans for the operational structure of systems, processes and personnel designed to accommodate the objectives of the organization. Assists in the development of policies that encompass organizational operations, personnel, financial performance, and organization expansion. Assists in overseeing major workforce and resource decisions.
Oversees and manages assigned areas of the day-to day recreation operations of the organization, including parks marinas and the ranger program. Ensures that the MWCD ranger program utilizes community policing to engage visitors and surrounding community members by offering programs to engage the public and build stronger relationships. Develops long term plans to improve departmental operations. Evaluates pending legislation and statutes and responds to changing regulations and technology regarding parks, marinas and ranger program. Works with Deputy Chief of Parks, Deputy Chief of Marinas and Chief Ranger to establish appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs, and coordinates, through subordinate staff, the recreation department’s work plan; including parks, marinas, ranger program, marketing, and activities /event programming.
Assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. This includes budget planning, human resources, and compliance with all applicable laws and regulations. Provides leadership for problem resolution within the organization to facilitate improvements and improved working relationships between groups.
Responsible for the preparation of overall recreation budget, including capital budgets. Oversees recreation budget and ensures achievement of all recreation department financial objectives by developing and recommending annual recreation department budgets, analyzing variances, initiating corrective actions and anticipating long-term budget issues. Develops new operational strategies to enhance and improve overall performance. Develops contingency plans as needed to address identified problem areas and provides input for future improvements.
Manages and supervises the work performed by recreation department employees, contractors, subcontractors and concessionaires (i.e. marina lessees and food service/restaurant lessees) relative to the recreation department and coordinates with the executive staff regarding the work performed by those employees, contractors, subcontractors and concessionaires.
Assists the Executive Director and other MWCD staff as necessary to address the questions and concerns of the public, represents the MWCD at meetings or other events, as necessary. Maintains rapport with the public, recreation user groups and communities served by MWCD by meeting with them in person and forming advisory groups, as necessary. Reaches out to resolve concerns from customers and the public and settles disputes, as necessary. Serves on related outside boards, commissions or committees in furtherance of the recreation operations of the MWCD.
Supervises direct reports, including assigning work hours/schedules and communicating same to staff, directing and prioritizing work, planning the work and determining the techniques to be used to accomplish the work, allocating the work among employees, performing reviews on employee’s productivity and efficiency; managing discipline of employees; processing/resolving employee complaints and grievances. Approves timekeeping records for assigned staff. Interviews, selects and trains employees. Gives recommendations regarding the hire, discharge, advancement, promotion or job status changes of assigned employees that are given particular weight in decision making.
Assures quality and safe performance in all phases of the recreation operations of the MWCD.
Essential Knowledge, Skills and Abilities
Excellent knowledge, skills and abilities in management and coaching.
Demonstrated experience in all phases of recreation and parks operations, programming, marketing, budgeting, planning and development. Experience in campground operations is preferred; marinas is a plus.
Ability to define and solve problems, establish facts, and draw valid conclusions. Demonstrated ability to prepare meaningful, concise, and accurate reports.
Strong leadership skills necessary to be persuasive in the promotion of new ideas and inspire others including the ability to make effective decisions and to take appropriate action when necessary.
Demonstrated experience in long range planning and implementation.
Proven ability in budgeting, budget performance and public sector fiscal policy.
Knowledge of agency policies and procedures, government structure and process, budgeting, management, public relations, and park management.
Excels at all aspects of customer service.
Excellent oral and written communication and interpersonal skills.
Ability to develop and maintain effective working relationships with peers, staff, professionals, community leaders and the public.
Excels in developing relationships with a wide variety of community groups.
Proven ability to communicate effectively with employees, the public, public officials, community, and professional organizations.
Proven ability to inspire and be persuasive in the promotion of new ideas, concepts, and action plans to influence positive outcomes with both internal and external audiences.
Working knowledge of processes required prior to the acquisition of property, as well the variety of methods and financing options (i.e. grants) available for the acquisition of park lands.
Exemplifies the highest ethical standards in professional and personal conduct.
To apply, send resume and cover letter to firstname.lastname@example.org no later than July 24, 2020.
Minimum and Desired Education, Licenses, and Certifications Bachelor’s degree required with major coursework in parks and recreation, public administration, business administration or related field. A master’s degree in a parks and recreation related field is preferred. 10 or more years of progressively responsible parks and recreation or related experience. A minimum of five years in management is required. Senior-level management is preferred. Good organizational and computer skills are required. Experience in managing and coaching is required. High level communication and public contact skills are required.
Other Requirements, Expectations, or Unusual Conditions Attendance at meetings and functions may require evening and weekend work. There is an expectation to frequently be in the field at recreation, parks and marina facilities. Occasional work to supervise projects during weekends or evening hours is required. A greater emphasis on weekend work will be required during the recreation season when parks and marinas are open and in full operation. Must possess a driver’s license valid in the state of Ohio. Must be insurable by MWCD fleet insurance. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and to talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, climb or balance. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. The noise level in the work environment is usually quiet.