Posted: 16-Jun-25
Location: New York, New York
Type: Full-time
Categories:
Sector:
Salary Details:
Preferred Education:
Madison Square Park Conservancy (NYC)
Madison Square Park Conservancy is the nonprofit entrusted by the City of New York to operate Madison Square Park, a 6.2-acre public space in the heart of Manhattan. Our mission is to conserve, maintain, and program this ever-evolving, historic green space, including raising 100% of the park’s operating budget. Our dedicated team takes great pride in caring for and shaping an urban oasis for all to enjoy.
Anchoring a diverse and vibrant live-work community, Madison Square Park is both an intimate neighborhood park and an international destination for 60,000 daily visitors. A public space since 1686, the park has long been a gathering place for people from all walks of life. Today, it is also a public garden, urban forest, wildlife habitat, public art exhibition space, a haven for children and pets to play, and one of New York City’s most transcendent and welcoming places.
Reporting to the Director of Park Operations and Horticulture, the two Park Operations Managers work together in coordination with the field crew responsible for the maintenance, sanitation, and care of Madison Square Park. Operations Managers coordinate across all departments to ensure that the park is presented at the highest level of cleanliness, hospitality and safety. We are currently seeking one Park Operations Manager.
Organizational Structure
- Park Operations Managers report directly to the Director of Park Operations and Horticulture
- Direct reports to this position: 1 Park Manager, 3 Associate Park Managers
Key Responsibilities
- Park Operations:
- Maintain the highest standards of park and personal safety
- Monitor for, address, and report park safety hazards, vandalism, etc
- Report rule violations in real time to Park Ambassadors to address
- Ensure that the park, dog run, and Worth Square are presented, maintained, operated at the highest standards of cleanliness and good repair
- Operate, troubleshoot, and provide preventative maintenance of machinery and equipment
- Install park signage and communications materials as needed
- Be available during inclement weather and other emergencies
- Leadership:
- Train staff on operational best practices and MSOC standards regarding professional development, maintenance, sanitation, machinery, inspection, reporting, etc.
- Identify areas for improvement and suggest improvements, as necessary, to meet MSPC’s high operational standards
- Be the face of the organization with the public, vendors, contractors, volunteers, etc.; communicate effectively with patrons as well as team members
- Implement procedures to encourage teamwork, maintain employee morale and create an inclusive environment
- Hire, mentor, coach, and discipline staff with support from senior staff
- Administration:
- Maintain daily park records, including documentation, budgets, inventories, safety reports, inspection forms, etc.
- Respond to emails, inquiries, and requests in a timely and appropriate fashion
- Implement schedules and develop staff training to maintain highest standard of care
- Compile reports and datasets
- Vendor, supply, and contractor procurement
- Event Support:
- Set up and break down public programs, events, and volunteer activities in the park
- Participate in special projects as needed
Compensation and Schedule
Salary range is $55,000 - $60,000 based on experience.
Benefits include: Paid Employee Health plan, Dental & Vision Plan, Vacation/Sick Days, Personal Day, Floating Holidays, 401K Plan
Schedule: Fulltime, 40 hours/week, some evening and weekend hours
- Flexibility required for training, events, and weather emergencies
- Typical schedule: Sunday- Wednesday, 7:00 AM- 5:30 PM
Application instructions
To apply, please submit via email attachment a cover letter and resume including names and complete contact information for three references to jobs@madisonsquarepark.org
Please be aware that Madison Square Park Conservancy has required Covid 19 vaccination for all employees. The organization will consider accommodations for disability and religious-based reasons.
Only those candidates selected for an interview will be contacted.
Madison Square Park Conservancy is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity (“EEO”) laws.
The Conservancy prohibits discrimination against applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital status, domestic partnership status, genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record or any other characteristic protected by law.
Qualifications
- 3 years of park, public space, or facility management experience or equivalent based upon experience
- 2 years of leadership or management experience
- Ability to work effectively on multiple projects and meet deadlines
- Comfort interacting with public and being in a public-facing role
- Strong, compassionate leader comfortable delegating tasks, inspiring others to perform at their best, and disciplining staff when necessary
- Detail-oriented problem solver who can adapt to changing priorities and identify new opportunities
- Knowledge of technology, including Google suite, Slack, and Zoom
- Ability to perform physically strenuous work in various weather conditions alone and in a team environment
- Ability to lift 50 lbs
- Valid driver’s license required
