The Recreation Coordinator II – Ice Haus Figure Skating and Operations is an integral part of the City of Greeley's Recreation Division. The Recreation Coordinator is responsible for developing and implementing Learn-to-Skate and Figure Skating programs and services at the Greeley Ice Haus. The Recreation Coordinator is also responsible for overseeing the Ice Haus front desk and concessions operations. The Recreation Coordinator oversees several part-time staff and may oversee one full-time employee. This position is directly responsible for the hiring, training, scheduling, and evaluation of the part-time staff. The Recreation Coordinator also collaborates with outside contractors, secures donations, conducts surveys, and ensures the facility is operating efficiently.
Create, implement, and coordinate Learn-to-Skate and Figure Skating programs and special events.
Work directly with the Communications and Engagement Department to ensure marketing materials, website, and social media sites are updated with accurate information.
Foster and develop principled relationships with community partners and organizations to grow and market current and future programs.
Collaborate with Operations staff to ensure they have the proper program information.
Negotiate contracts with outside vendors, instructors, and other external groups
Hire, train, schedule, supervise, and evaluate part-time staff.
Conduct regular staff meetings and in-service trainings.
Utilize When2Work scheduling software to schedule employees.
Develop quality training programs for volunteers.
Develop and mentor volunteers and staff to ensure quality instruction and leadership.
Facility and Risk Management
Ensure facility is safe and conduct regular inspections.
Ensure concessions area is in full compliance with Food Safety regulations.
Work with maintenance staff to ensure all preventative maintenance occurs on a regular basis.
Oversee concession sales.
Maintain staff certification records to ensure patron safety including CPR, First Aid, AED Training, USFS Instructor and various required certifications.
Review and maintain online and in-person trainings through the City of Greeley Training Courses.
Fiscal Management and Assessment
Responsible for preparation and administration of the program area budget and related funds, and the development of reports and performance measures in support of Department and Division financial goals.
Track and order supplies and equipment.
Monitor the hourly employee labor budget.
Administer surveys and conduct focus groups to gauge participant satisfactions level, gain constructive feedback and foster ideas for new programs and special events.
Customer Service and Engagement
Deliver prompt and professional solutions to both external and internal customers through face-to-face, phone, and email interactions.
Provide quality service through the development of relationships with facility users, program participants, community members, City employees, and numerous partner organizations.
Learn to use and effectively operate recreation management software, RecTrac, for program operations including account management, pass sales, program registrations, point-of-sale service, and other management functions.
Update and monitor Recreation website and social media outlets.
Assign and schedule work. Conduct disciplinary conversations. Interview and hire. Write and deliver performance appraisals. Select and approve promotions and transfers. Make salary recommendations. Approve terminations.
Organize and delegate assignments to team members.
Timekeeping and payroll processing.
Hiring, training, motivating and coaching employees.
Evaluate employee performance and goal setting.
Hold employees accountable for assigned task and goals.
Provide timely and constructive feedback and training opportunities.
Provide training opportunities with a focus on employee development.
Resolve conflicts and complaints.
Analyzing information and processes and develop more effective or efficient processes.
Establishing and achieving business and financial objectives.
Ensure compliance with safety procedures.
The Recreation Coordinator II position is also responsible for other duties as assigned.
Experience, Knowledge, Skills:
Bachelor’s degree in recreation or related field or specialized technical training of equivalent length.
Must have competed at least at the Intermediate or higher level.
5+ years of professional figure skating coaching experience.
Required certifications include Professional Skating Association Coach Compliance Requirements including USFS Membership, PSA Membership, Private Instructor Insurance, Safe Sport, and PSA Continued Education Requirement.
At least one year of recreation or special event programming experience.
Supervisory experience in previous positions.
Spanish/English bilingual skills (preferred).
Work Environment and Physical Requirements:
Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools.
Vision to perform physical activities, read computer keyboards, reference books and other written documents.
Strength and stamina enough to walk, stand, stretch, bend, lift or carry up to 50 lbs.
Manual dexterity enough to complete daily work such as equipment repair, operate computer keyboards, drive, and operate motor vehicles, and operate other office equipment and complete paperwork.
Multiple hours in skates on the ice.
Marginal to moderate hazards that are typically predictable or well protected against.
Frequent interruptions and heavy public contact.
Required to work weekdays, nights, weekends, evenings and some holidays.
Work is performed in various environments both indoors and outside.
Work can be in adverse weather or extremely hot conditions and may be exposed to dust, fumes, and chemicals.
Greeley, Colorado, is a one-of-a-kind town you can live, work, and play in. This central hub of Northern Colorado culture has countless opportunities to experience live music and theatre, public art, bites and brews, recreation, and so much more?—you can find cool things to do in Greeley whether you’re young or old! Explore Greeley’s charming amenities and find out why our city’s story is one that’s best lived in.