Scope: Responsible for supporting the daily operations of The Wildcat Ticket Office. Being committed to assisting season ticket holders and fans while maintaining excellent customer service. Duties and Responsibilities. • Assist with the daily ticket operation duties for preparation and game-day management of Football, Men’s & Women’s Basketball and Baseball as assigned. • Communicate and interact effectively, respectfully, and appropriately with diverse populations in the Department and the University community. • Assist with the daily maintenance of ticket software system and office equipment. •Assist with maintenance of customer accounts within vivenu ticketing software. • Assist in the renewal process for season tickets with an emphasis on Donor Retention. •Manage all par