THE CITY OF LEWISVILLE

Lewisville is a dynamic lakeside community located 26 miles northwest of downtown Dallas along Stemmons Freeway (Interstate 35E). Lewisville is in southeast Denton County, one of the most prolific growth areas in the nation. The City encompasses approximately 47 square miles and has a population of more than 137,000 residents. Due to its excellent location, Lewisville is a thriving economic hub in the Dallas-Fort Worth region with superior access and infrastructure, a low-tax environment, quality workforce, and more.

LEWISVILLE PARKS AND RECREATION DEPARTMENT

The Lewisville Parks and Recreation Department (PARD) is a CAPRA-accredited agency that provides access to a unique system of parks, trails, open spaces, and recreational facilities for more than 137,000 residents. The system includes more than 4,500 acres of public open space (including a 2,800-acre preserve centered around Lewisville Lake and the Elm Fork of the Trinity River), greenbelts, neighborhood parks, 24 miles of trails, two recreation centers (one with a natatorium), two outdoor aquatic facilities, three sports complexes, and two campgrounds. In addition, the department is responsible for maintaining medians, rights-of-ways, landscaping at city facilities, and the public tree canopy.

Lewisville PARD is a team of dedicated parks and recreation professionals including 96 full-time and more than 100 part-time or seasonal employees that ensure the park system is active, sustainable, and healthy. The team is supported by City management and elected officials who believe in the power of parks and recreation. In addition, a legion of park fans spanning from volunteers to appointed members of the Parks Board dedicate their time, talents, and treasures to boost efforts to provide a first-class park system.

POSITION SUMMARY

Under the direction of the Assistant Director of Parks & Recreation, the Park Operations Manager provides leadership for park operation of the Lewisville Parks & Recreation system. They coordinate and direct the work of the park operations team and contractors on the maintenance of parks, trails, medians, rights-of-ways, and recreation amenities to meet the vision, goals, and objectives established in the Lewisville 2025 vision plan, the PARD Healthy Infrastructure Plan, and strategic plans. The Park Operations Manager provides professional expertise in the care, improvement, and maintenance of parks, trails, recreation facilities, and the urban tree canopy.

THE IDEAL CANDIDATE

The ideal candidate for the role of Park Operations Manager is a dynamic and results-driven professional with a passion for community service and environmental stewardship. They possess a strong blend of leadership, organizational, and technical skills essential for overseeing the maintenance, safety, and functionality of parks and recreation facilities.

The ideal Park Operations Manager candidate should have these key qualities and qualifications:

• Leadership and Team Management
• Technical Knowledge and Expertise
• Communication and Community Engagement
• Strategic Planning and Resource Management
• Adaptability and Problem-Solving
• Passion and Vision

The ideal Park Operations Manager combines technical acumen with a community-focused approach, ensuring the parks and
recreation system meets and exceeds expectations for safety, functionality, enjoyment, and adaptability for all.

ESSENTIAL FUNCTIONS

• Develop, implement, and manage activities and operation of the Park Operations division. Coordinate and administer the work of assigned supervisors
• Develop, evaluate and update policies and procedures for park, trail, and tree canopy maintenance
• Direct Park Supervisors to ensure work and planning schedules follow city policies, procedures, park master plans, and department goals and objectives
• Analyze trends and seek feedback from team members to make data and value driven decisions
• Conduct comprehensive park assessments and ability to utilize information to develop strategic plans for park upgrades and replacements
• Manage contracts, agreements, and requisitions of service, materials and supplies
• Assist in the preparation, execution, and monitoring of operating budgets for park maintenance and improvement projects
• Coordinate and consult with other City departments and agencies such as Corp of Engineers, LISD, TXDOT, NCTCOG, and other municipalities on park maintenance issues and improvement projects
• Communicate effectively and courteously with the public, vendors, contractors, customers, board members, and staff, in writing, via the internet, Trello, and by phone
• Lead smaller park projects, playground replacements, landscaping, and irrigation systems with the ability to identify tree species and native, low-maintenance plant material to be incorporated into the design
• Research, compile, and present information and recommendations to Director, Assistant Director, Park Board, City Council, DRC, and public
• Respond to, and resolve, customer complaints in a timely, effective, and professional manner
• Familiar with CAPRA accreditation and re-accreditation process and able to evaluate, update policies, procedures, and SOP’s that directly contribute to the chapters and fundamentals associated with the Park Operations Division
• Perform duties of Assistant Director of Parks and Recreation in their absence
• Perform all other related duties as assigned

CHALLENGES AND OPPORTUNITIES

• In addition to getting acclimated to the position’s responsibilities, Parks and Recreation strives to be the best parks and recreation system in Texas. The Park Operations Manager will have some specific areas of focus that include: 
• Managing budgets and staff while maintaining and improving park facilities to meet diverse community expectations
• Addressing maintenance and modernization needs to ensure safety and long-term functionality while ensuring the parks, trials and athletic facilities are accessible and welcoming for all
• Implementing eco-friendly practices and innovative solutions to support city-wide conservation goals that include electric tools,
  equipment and vehicles
• Leading strategic projects and improvements that align with the City’s Healthy Infrastructure Plan and enhance quality of life for all
  residents
• Manage a large diverse group of park professionals with many skills sets to work together to meet the goals and objectives of the City of Lewisville
• Ensure compliance of the standards established for CARPA accreditation and ability to lead a chapter for 2028 re-accreditation
• Ensure advancements and completion of the City’s ADA transition plan

QUALIFICATIONS

Education

• Bachelor’s Degree in Horticulture, Parks & Recreation Management, Land and Resource Management, Turf Maintenance, or related field preferred.

Experience

• Five years of increasingly responsible professional experience in a related field including three years of supervisory experience or project management experience.

Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.