Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
• Salary range of $46,000-$50,000 dependent on the candidate's experience.
• A performance bonus may be available in addition to an annual cost of living increase.
• A one-time moving bonus may be available.
• This position includes the ability for a hybrid work schedule with up to a 20% work from home option.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
Internal Number: 95160
Reporting to the Assistant Director of Facility Operations, the Program Manager provides hands-on leadership for the daily management and supervision of the Campus Recreation Center (CRC) and assigned satellite facilities. Primary responsibilities include training, developing and staffing of building (supervisors and building assistants, coordination of facility and equipment maintenance, and developing facility communication. This position requires an individual with proven leadership experience capable of working in a fast-paced, results-oriented team. A vital component of this position is a demonstrated ability to work autonomously with initiative, critical and creative thinking, as well as a strong commitment to collaboration, student development and engagement, and customer service.
Supervise daily management of the Campus Recreation Center (CRC) and assigned satellite facilities.
Recruit, hire, train, develop, schedule, supervise, and evaluate student building supervisors and building assistants at CRC and assigned satellite facilities. Coordinate employee orientations and staff meetings. Develop/revise employee handbooks and trainings.
Coordinate facility and equipment maintenance, ensure completion of work orders including shared oversight of maintenance and preventative maintenance of weight and cardio equipment.
Serve as primary contact for maintenance work orders and ensure their completion. Serve as secondary contact for housekeeping work orders.
Assist in developing, evaluating, and revising policies, procedures, and operation protocols to ensure safe and well-managed facility.
Communicate to members and the campus community through promotional and operational signage, and policy and procedure updates, website updates, hours of operation, and voicemail updates.
Lead American Red Cross Professional Rescuer classes for CPR/AED/First Aid. Assist with code blue drills and instruct safety training courses and in-service training for student staff.
Utilize Rec Automation member management software including event management, program registration, reporting, etc.
Maintain accurate participant and program data and compile usage reports, compile facility usage reports each semester.
Serve as secondary liaison with the Office of Student Conduct & Community Standards.
Develop an approved budget for purchases/repairs and supervise payroll for student staff.
Assist with capital projects and renovations.
Coordinate department projects and serve on campus and department committees as assigned.
Work with marketing department to plan and distribute marketing pieces, website updates, etc.
Assist with rental setup and teardown as needed.
Provide support to Assistant Director of Facility Operations as needed.
Direct and maintain excellent member and visitor services and relations.
.Perform related duties based on departmental need. Primary responsibilities within Facility Operations may be determined based on team strengths and interests. This job description can be changed at any time.
Requires occasional weekend and evening hours.
Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
American Red Cross CPR/AED for Professional Rescuers with First Aid certification. Must be certified within six (6) months of employment.
Three (3) years of professional experience in campus recreation or athletic facility operations or closely related field.
One (1) year supervision.
Previous experience hiring, training, developing and evaluating staff.
Additional Qualifications Considered
Experience and a strong background in recreation/athletic operations including facility supervision, project coordination and execution, event planning, facility scheduling and risk management.
Three (3) years of staff supervision.
Demonstrated leadership and supervisory abilities.
Strong communication, organization, management, leadership and professional skills.
Knowledge of various related systems, including Rec Automation, SubItUp, Connect 2 Concepts (C2C), Canva, Microsoft Office.
Proven commitment to student and professional staff development.
Demonstrated ability to identify problems, assess alternatives, render consistent and logical decisions.
Ability to work both independently with minimal supervision and as a team player and handle multiple tasks with frequent interruptions.
Ability to thrive in an environment that values high expectations, accountability and balanced lifestyles.
Entrepreneurial spirit and enthusiasm.
Ability to assist in event setup that may require lifting in excess of 30lbs.
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to over 50,000 students, 11,000 faculty and staff and 332,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, global leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion.