WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist.
OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.
SUMMARY OF POSITION Under general supervision, the Aquatics Supervisor is responsible for the overall programming of year-round indoor and seasonal outdoor aquatics programs at the McKinney Apex Centre, including the marketing and sales of these programs working to support a 100% cost recovery facility. This requires primary oversight of the programming standards, systems and practices as they directly impact the overall member and guest experience and operating excellence of the division.
GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.
Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
Contribute to a positive work culture.
Maintain regular and reliable attendance.
Ability to assess his/her work performance or the work performance of the team.
Contribute to the development of others and/or the working unit or overall organization.
Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages the aquatics division budget, including both revenue and expenses to achieve 100% cost recovery budgetary goals.
Supervise Aquatics Division including hiring, coaching, mentoring, and training staff to provide quality customer service and perform aquatics duties in a safe manner. Ensure the operation of the Aquatics Division meets Apex Centre standards and provides an environment of member delight.
Develops an annual sales plan and strategic action plan to achieve budgetary goals.
Develops the aquatic programs including descriptions, schedules, instructors, etc. for brochure periods.
Manages and remedies, if necessary, the division's pricing of services, staff and contract employee payroll, sales and other revenues and expenses to meet budget and forecast goals.
Ensures the operation of the division meets city standards and provides an environment of member and guest expectations.
Certifies personnel to perform life guarding and water safety instruction skills.
Directs, manages, and supervises daily operations and schedules work assignments.
Ensures the safety of all facility guests.
Maintains a clean and orderly facility, including preventative maintenance on all equipment and equipment is in proper working order.
Creates, coordinates, resources, implements, delivers, markets and sells all aquatic programs and services.
Schedules a year-round comprehensive aquatics program.
Enforces all safety rules; provides in-service safety training for all employees; and, maintains all necessary correspondence with the American Red Cross.
Ensures that water chemistry meets all state standards; operates chlorination and filtration systems; maintains accurate water chemistry and equipment records; operates vacuum, backwash and other equipment; and prepares and winterizes the outdoor pool.
Orders supplies and equipment and maintains all inventory.
Inspects facility for needed repairs.
Must work various shifts, including evenings and weekends as scheduled.
Conducts regular meetings and education sessions for direct report employees; cooperates with the facility manager in conducting an annual meeting for all employees.
Handles daily, weekly and monthly payroll functions for all groups, including, but not limited to, collecting and auditing contractors' commission sheets, preparing all payroll activities in payroll system, managing payroll and commission expense to plan, etc.
Meets regularly with the management team to ensure complete cooperation between divisions in the facility and effective communication to other employees in the facility regarding the divisions' services and operation.
Because of the fluctuating demands of the facility's operation, it may be necessary that each employee perform a multitude of different functions; therefore, as a central part of your job, you will be expected to assist others when the occasion arise, just as other employees are expected to assist you. Accordingly, you may be expected to perform other tasks as needed that are not included in the above accountability list.
Conducts oneself at all times in a manner of professionalism that aligns with the values, philosophies and standards of the City of McKinney and the Apex Centre. This includes wearing the Apex Centre approved uniform and nametag.
Adheres to all the various written mandatory standards of operation, policies, procedures, manuals, memos, oral instructions, etc.
Attends all scheduled employee meetings.
OTHER JOB FUNCTIONS:
Perform other duties as assigned or directed.
KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS
Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
Ability to produce desired work outcomes, including quality, quantity, and timeliness.
Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
Knowledge of state standards for water chemistry and operation of chlorination and filtration systems.
Knowledge of safety standards and rules, including those of the American Red Cross, the Texas Municipal League Intergovernmental Risk Pool and the City of McKinney.
Knowledge of general office machines and software, including computers, printers/copiers, and Microsoft Office products including Outlook.
Strong communication skills.
Skill to prepare and present basic reports.
Ability to work under pressure and problem solve.
Ability to maintain harmonious working relationships with fellow employees and the general public.
Is detailed and results oriented, highly motivated, can work independently, and is an analytical thinker.
Possesses a desire to achieve goals, maximize member opportunities, and enjoys a competitive environment.
Possesses a strong customer service focus and maintains a professional demeanor with guests, members and staff.
MINIMUM QUALIFICATIONS Bachelor degree in Recreation, Physical Education, or closely related field; supplemented by three (3) years previous experience and/or training that includes pool operation and management, life guarding/water safety instruction; or an equivalent combination of education, training, and experience.
Certification in CPR/AED required; Lifeguard Instructor Certificate; Pool Operator Certificate; American Red Cross Lifeguard Certificate; American Red Cross First Aid Certificate; and American Red Cross CPR for the Professional Rescuer Certificate are required. Water Safety Instructor Certificate preferred.
Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications may be an acceptable substitute for the above specified education and experience requirements.
WORKING FOR THE CITY OF MCKINNEYWorking for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUESCity of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.