SUMMARY Oversees and supervises staff and facility management within the Parks and Recreation Department. This job works independently, under limited supervision, reporting major activities through periodic meetings.
**This position is safety-sensitive and subject to random drug and alcohol testing.
Responsible for making split-second decisions to implement the emergency action plan, as it relates to emergencies in or about the Recreation Center involving children, senior citizens, and persons with disabilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES The statements below are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. The position description is subject to change by the city as the needs of the city and requirements of the position change.
Performs personnel-related duties including hiring, training, coaching, performance evaluations, and discipline
Sets the standard expectation for customer service; provides guidance to staff to help them understand how to best interact with customers to resolve or avoid complaints and respond in a way that conveys to the customer their importance to our organization
Responsible for a curb-to-curb experience that our guests encounter while in our facilities, online, or by phone
Assigns duties, delegates workload, observes overall output and task completion, from subordinates; provides staff the time, training, and tools they need to be successful in their role
Serves as System Administrator for recreation software, producing expectations for using system enhancements; monitors usage and produces reports
Resolves escalated concerns or complaints from customers; reviews or research validity in complaints and finds a resolve
Reconciles end of day tills and creates daily deposits
Conducts weekly walk-throughs and reviews audits with staff to ensure standards are being met regarding safety and appearance and longevity of equipment
Conducts quarterly training for staff, i.e., customer service, safety, team building, and problem-solving; creates connection and buy-in through staff interactions. Conducts monthly in-service meetings with subordinate staff
Prepares operational budget and/or supplemental for the following year based on facility growth or deterioration. Makes financially sound expenditures operating within a set budget each year; maintains budget throughout year monitoring operating expenses. Prepares status and statistical reports; evaluates priorities, proposals and performance measures and reports for Angleton Recreation Center operations
Manages facility maintenance, repairs, and preventative maintenance schedules
Assists with administration of contract instructor needs and projects and communicates with contract instructors on a routine basis
Oversees rental process, practices, policies, and availability of departmental resources
Develops professional service agreements and fosters community partnerships to produce a more beneficial and financially stable outcome for the Park and Recreation facilities
Prepares agendas and minutes for the Angleton Better Living Corporation and attends routine meetings, as necessary
Studies local conditions and develops immediate and long-range plans and policies to meet facility operation needs of the target audience
Monitors and reviews delivery and completion of service surveys and evaluations and makes recommendations to staff on continuation, improvement, collaboration, and/or divestment of facility services
Must be able to work on-call for department problems or emergencies
SUPERVISORY RESPONSIBILITIES Directly supervises assigned staff of the Recreation Division of the Parks & Recreation department. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws; may interview, hire, and train employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
EDUCATION, EXPERIENCE, AND TRAINING (Certification/Licensure): The preferred way to obtain the minimum knowledge, skills, and abilities to perform the essential duties and responsibilities of this position are listed below. The city reserves the right to allow substitutions if a candidate or incumbent exceeds requirements in one area but may be deficient in another.
Education and Experience
Bachelor’s Degree or higher in Recreation/Park Management or closely related field
Minimum three (3) years experience in the field of parks and recreation
Minimum three (3) years’ supervisory experience
Special Licenses, Certifications, and Designations
Applicant must have a valid Texas Drivers’ License in good standing.
American Red Cross First Aid, and CPR with AED certification are required.
Certified Pool Operator required or the ability to obtain within six months of hire.
CPRP certification preferred
Texas Recreation & Parks Society Member
National Recreation & Parks Association
Knowledge, Skills, and Abilities
Enforcing safety rules and regulations
Interviewing, selecting, evaluating, disciplining, and terminating personnel
Effective writing skills
Writing specifications and requisitions for park equipment and materials
Maintain an effective working relationships with all city departments and employees
Make public speaking presentations to City Council and citizen groups
Maintain effective communication skills with co-workers, supervisors, and the public
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals to perform the essential functions.
The person in this position is required to frequently sit; stand; walk; use their hands and digits to manipulate objects; use a personal computer; talk and hear on the phone and radio; lift and/or move items weighing up to 20 pounds, and occasionally be required to lift and/or move items weighing up to 50 pounds; push and pull; reaching overhead; climb a ladder; kneeling; grasp; bend and stoop.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Frequently works in all settings which include indoors and outdoors in all weather conditions – heat, cold, inclement weather exposed to moderate to high noise levels during normal job duties. Occasionally will be exposed to pool and cleaning chemicals.
***This position is considered essential and is required to respond in the event of an area-wide or local emergency.
The City of Angleton is an Equal Opportunity Employer.
The City of Angleton, Parks and Recreation Department works to enrich the lives of the residents of Angleton through quality parks and open spaces, recreation programs, and services.
Parks and Recreation operates and maintains more than 200 acres of developed parkland spread over eight parks. These community parks include everything from playgrounds, disc golf, outdoor volleyball courts, horseshoes, rental pavilions, fitness trails, butterfly gardens, youth sports complexes, and the Angleton Recreation Center. We even like to make sure that our four-legged family members have a place to call their own at the Officer Cash Memorial Dog Park. The Recreation Division promotes, organizes, implements, and evaluates a wide variety of leisure programs for youth, adults, and senior citizens in the community.
The mission of Angleton Parks and Recreation is to provide a well-maintained, diverse, family-oriented environment that enhances the quality of life for the citizens of Angleton.
Creating Community through People, Parks, and Programs.