This position is responsible for managing the daily operations of municipal campgrounds. Delivers an outstanding user experience for campground guests. Ensures smooth campground operation and provides exceptional customer service through effective leadership, training, staffing, and communication. Hires, trains, and supervises campground staff; schedules staff and ensures sufficient coverage to sustain campground operations. Continuously optimizes the booking process and user experience; gathers user feedback; identifies deficiencies; implements improvements that operate reliably at scale. Provides general information and hospitality to campers regarding local amenities, events and activities. Plans and organizes campground events and activities; works with Sports & Recreation to
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