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Miami Dade County Parks, Recreation and Open Spaces
Miami, Florida
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City of Charlottesville
Charlottesville, Virginia
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San Francisco Recreation and Park Department
San Francisco, California
Cincinnati Recreation Commission
Cincinnati, Ohio
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Customer Services Supervisor - Parks and Community Services
The Customer Service Supervisor position supervises and manages the customer service functions of the Parks and Community Services Department. This includes supervising full time and contingent staff, serving as the business owner for recreation software, developing and implementing policies and procedures, and acting as the primary marketing and communication liaison for the department. Principal Accountabilities:Manage and administer customer-friendly registration, rentals, sales and service processes through development of policy, procedures, and customer communications. Lead, manage and develop the department’s customer service team. Timely and effectively resolve community concerns and complaints.Oversee and implement use of recreation sof
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