Okefenokee Swamp Park in Waycross, GA, seeks a dynamic and experienced Manager with a strong passion for the natural world. The ideal candidate should have a working knowledge of the flora and fauna of the Okefenokee, as well as a deep respect for the ecosystem, heritage and culture of the community. A capacity for and interest in collaborative leadership focused on supporting our mission is essential.
Summary of Position:
This is a full-time 12-month position, classified as exempt from the overtime provisions of the FLSA, and requires some nights and weekends. The General Manager at the Okefenokee Swamp Park (OSP) is responsible for the effective management of OSP as stipulated through the guidelines set by the Executive Director at the Okefenokee Swamp Park, Inc. This position also works collaboratively with the General Manager and Assistant General Manager at OA to coordinate all activities at both concession locations to abide by and meet the contractual covenants set by the Okefenokee National Wildlife Refuge and Dixon Memorial State Forest.
This is a leadership position at the Okefenokee Swamp Park and as such requires an unwavering commitment to professionalism and a thorough and complete understanding of all crisis management, health, and safety protocols. Technological proficiency with PC or Mac hardware/software, and competency with Microsoft Office and electronic communication methods is a requirement for the fulfillment of this job description.
With the support of the Executive Director, the General Manager at OSP performs the work necessary to operate and maintain the Okefenokee Swamp Park per the expectations of the Executive Director and OSP Board of Trustees. Duties include, but are not limited to, the oversight of all full-time, seasonal, and part-time employees and volunteers, overseeing and participating in visitor assistance, boat & rental operations, building and equipment repair and upkeep, gift shop activities, and other related duties.
In addition, this job may require the employee to stand, bend, kneel or lift in the course of their regular job duties.
Hours and expectations set by the Executive Director and in collaboration with expectations of the Okefenokee Swamp Park, Inc. Board of Trustees.
Work with the Director of Finance to create an annual budget for Okefenokee Swamp Park, Inc. in coordination with the Executive Director.
Responsible for the comprehensive day-to-day management of every aspect of the OSP, inclusive of booking and monitoring reservations.
Develop and implement new and existing tours/packages/programming for all attendance activities.
Manage the scheduling of school and group reservations, acting as the point of contact for the park and maintaining records and reports of groups.
Responsible for scheduling of work, providing training and supervision for seasonal and full-time employees, as required.
Supervises the administrative operations, ensuring the accurate maintenance of records, including but not limited to financial or facilities records, and the prompt and accurate delivery of services to the guests and visitors.
Ensure the most economical uses of the Okefenokee Swamp Park funds to support the mission and vision of the organization.
Facility Management (in coordination with AGM:Facilities)
Develop and maintain a schedule for major maintenance needs for facilities.
Manage facility risks in collaboration with the Executive Director.
Oversee use and maintenance of 2 passenger trains and 1.5 miles of track.
Responsible for supervision of maintenance and repair work on all boats, trains and other areas of general maintenance.
Track & report daily water levels for boat tours.
Monitor, track and report the required DNR water quality on our two deep wells.
Serve as Project Manager for external contractors on maintenance, repair and improvement projects.
Serve as Crisis Prevention Supervisor during natural disasters in alignment with regional, State and Federal entities.
Create and implement Emergency Operations Manual for Park.
Monitor and ensure the required & proper operation of the Park’s wastewater system, including a 21,000 square foot drain field, eight tanks and miles of lines.
9. Holiday Light Show & OSPrey Society
Plan, implement and oversee a large annual light show program during the month of December (requires advance and team-oriented logistics).
Administer and monitor the Swamp Discovery Passport Program.
Support and assist in execution of the annual OSPrey Society fundraising activities.
Recruit, hire and supervise seasonal, community service workers, and RV-volunteers.
Manage Volunteer Campground.
Serves as the OSP supervisor for all Court Ordered Community Service.
11. Make recommendations regarding risk management.
12. Responsible for the safety, health and well-being of all employees.
13. Provide a monthly report to the ED and Board of Trustees.
14. Performs other duties as assigned by the Executive Director.
15. Supports the mission and goals of the Okefenokee Swamp Park and Okefenokee Adventures.
The General Manager participates in a regular evaluation process, including an annual self-evaluation.
Maintains his/her administrative skills and participates in professional development activities.
The General Manager at the Okefenokee Swamp Park is a member of professional organizations and networks as appropriate for their role.
Participates in collegial activities designed to make the entire Okefenokee Swamp Park, Inc. organization productive and positive.
Responsible for reading and adhering to the guidelines as established in the personnel handbook.
Please submit a cover letter outlining your interest, accompanied by a resume and at least 3 professional references to the Executive Director of the Okefenokee Swamp Park, Inc. with Okefenokee Adventures at email@example.com.
Equal Opportunity Employer
The Okefenokee Swamp Park Inc. with Okefenokee Adventures are committed to maintaining a work and educational environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender, sexual orientation, marital status, ancestry, place of birth, age, veteran status, political affiliation, or disability as defined and required by state and federal laws.
Significant professional experience in managing a National Wildlife Refuge and Georgia State concession.
Excellent computer and communication technology skills.
Valid Georgia Motor Vehicle Operator’s License and good driving record.
Will occasionally, lift, carry, push or pull weights up to 60+ lbs.
Able to visually monitor staff and patrons for appropriate actions.
Walks on various types of terrain in all climate conditions.
Operates various types of hand power tools and audio visual equipment.
Must be capable of performing various types of maintenance and construction tasks necessary to build and maintain the facilities.
An understanding of risk management, facilities management, and business office functions.
Superb communication skills.
Works well with the public.
Good interpersonal, organizational, and leadership skills.
Pro-active orientation, coupled with the ability to consistently present professionally and act as a team player.
Additional Salary Information: Compensation:Competitive and commensurate with experience
Benefits:Vacation, sick, retirement, other benefits as available
About Okefenokee Swamp Park, Inc.
The Okefenokee Swamp Park with Okefenokee Adventures mission is to provide visitor access and interpretive education that inspires conservation advocacy for the Okefenokee Swamp.
The Okefenokee Swamp Park sits on 1100 acres in the Dixon Memorial State Forest in Waycross, Georgia with direct access to the Okefenokee National Wildlife Refuge as a key partner and concessionaire. The Park offers interpretive guided boat tours, wildlife and environmental science education programming, train rides through the swamp, and boasts the tallest tower in the Okefenokee for an unparalleled view.
The Okefenokee is the largest wilderness area in Georgia and the largest National Wildlife Refuge in the eastern U.S. To see and experience it, you must enter it—most easily by boat. The “land of trembling earth,” the Okefenokee Swamp encompasses nearly 700 square miles of Clinch, Ware, and Charlton counties in Georgia and Baker County in Florida. Considered the largest blackwater wetland in the U.S., it has been protected by the federal government since 1937, has been named a Wetland of International Importance, designated as a National Natural Landmark and is listed as a tentative UNESCO World Heritage Site.
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