Summary

Provides operational direction for Parks and Recreation programs including, but not limited to, community centers, senior centers, swimming pools, tennis center and athletic facilities.  Assists the Community Services Director in managing the department and serves as acting Community Services Director in his/her absence.

Essential Functions

• Provide operational direction for diverse facilities and programming;
• Analyze and measure the effectiveness of facilities and resources with respect to long and short-range objectives;
• Direct and supervise the performance of a diverse team of service units focused on the design, development and implementation of revenue based programs.
• Lead departmental learning and improvement based on the establishment, tracking and interpretation of performance measures;
• Prepare strategic, business and work plans based on customer requirements and priorities for serving the needs of demographically diverse community. Communicate plans and resource priorities to staff and community; needs and priorities.  Prepare new program, feasibility and financial reports to justify and support service unit operations
• Develop capital improvement programs based on completing service needs and customer requirements;
• Develop and revise service facility use, maintenance and interlocal agreements/contracts;
• Select, train and supervise personnel directly or through subordinate staff and establish work priorities, goals, objectives and schedules;
• Perform related duties as directed. 

Knowledge and Abilities

Knowledge of:

• Planning and design of revenue based recreation facilities;
• Marketing principles associated with recreation facilities and services;
• Modern philosophies, concepts and techniques relating to the field of recreation;
• Budget development principles and procedures;
• Purchasing and contracting processes and procedures;
• Customer survey methods and analysis;
• Human/public relations practices and techniques.

Ability to:

• Communicate orally and in writing;
• Assemble, educate and guide the work of citizen, staff and advisory committees;
• Lead process improvement teams and internal training programs;
• Serve as the Department's representative on interdepartmental projects;
• Deliver formal and informal staff reports and oral presentations to the Parks and Recreation Advisory Board and City Council;
• Prepare highly technical reports on operating issues;
• Prepare analytical and feasibility reports;
• Measure performance results against established goals and objectives;
• Serve as Acting Parks and Recreation Manager in his/her absence;
• Build and assemble project teams representing all affected stakeholders;
• Effectively coordinate and supervise the work of professional and skilled trades personnel;
• Conduct technical research/benchmarking and present findings in a clear and concise manner;
• Work independently on multiple projects under minimal supervision;
• Develop solutions to problems, evaluate courses of action and make decisions;
• Plan, organize, monitor and evaluate subordinate work assignments to accomplish unite objectives;
• Work in an indoor and outdoor environment;
• Work in the evening and on weekends

• Occasionally walk during the shift
• Occasionally lift and carry up to 10 pounds
• Occasionally operate a vehicle
• Frequently reach below shoulder height