GENERAL STATEMENT OF DUTIES: Performs responsible managerial, supervisory, administrative, and technical work related to the operation, administration and maintenance of the park, equestrian center, and all programming; does related work as required.
DISTINGUISHING FEATURES OF THE CLASS: An employee in this class performs a variety of managerial, administrative, supervisory, and technical work required to coordinate the activities of Carousel Park & Equestrian Center. Responsibilities include planning, overseeing and managing current and long-range programs, proper care and security of the equestrian center operation and facilities, management of the equestrian center and park facilities and staff. This employee is responsible for preparing and administering the operating budget of the park including performing administrative, analytical and budget work, grant writing and fundraising. This employee exercises judgment and works with considerable independence in interpreting and applying laws, regulations, policies, and procedures to ensure the highest quality of service in all areas to the citizens of New Castle County. This is a confidential position and often deals with sensitive matters. Depending upon the needs of the department, this employee may be required to work extended hours such as early mornings, nights and weekends. Work is performed under general supervision.
EXAMPLES OF WORK: (Illustrative Only)
Manages, supervises, and oversees all of the customer service and support staff functions of the Equestrian Center and park;
Manages, supervises and oversees all aspects of the equestrian center and facilities, and park; and the comprehensive maintenance program to ensure proper care of horses, buildings and grounds;
Coordinates and monitors work between field staff, Public Works staff, contractors and technicians;
Supervises staff, makes work assignments, and evaluates performance;
Resolves customer service issues;
Develops and implements procedures and standards for consistency for the equestrian and park operation;
Performs administrative duties including the preparation of policies, procedures, and fiscal reports;
Develops and conducts training classes for equestrian operation and support staff, as necessary;
Develops, recommends, monitors and administers the operating budget for the park and equestrian center while maintaining transparency of all data, including compiling and preparing statistical reports;
Performs various public relations activities through community outreach, media contact, promotion, public presentations, and development and distribution of promotional materials;
Utilizing a variety of current software applications, including but not limited to, word processing and spreadsheet programs;
Promotes an ongoing attitude of dedication to excellent public service to ensure that internal and external customers are provided with the highest quality of service;
Operates a personal computer and other related equipment in the course of the work.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge and understanding of the operations and administration of an equestrian center and park including care and maintenance of horses, facilities and grounds maintenance; good knowledge of modern principles and practices of customer service; good knowledge of administrative procedures; ability to strategically plan, budget, coordinate, supervise, and evaluate the work of barn, equestrian, technical and support staff; ability to use a variety of current software applications; ability to establish and maintain effective working relationships with outside agencies, legal representatives, professionals, the general public, and other employees; ability to communicate courteously and effectively, both verbally and in writing; ability to make sound decisions in accordance with laws, ordinances, policies, and procedures; ability to conduct research and to prepare related reports; willingness and ability to perform a variety of assigned tasks to ensure that internal and external customers are provided with the highest quality of service.
MINIMUM QUALIFICATIONS: At least three (3) years of experience in work related to equestrian operations, farm or park management, agriculture business, to include three (3) years supervisory experience and possession of a Bachelor's Degree from an accredited college; or an equivalent combination of experience, education or training directly related to the required knowledge, skills, and abilities.
ADDITIONAL REQUIREMENTS: Must pass a Class III County physical examination and background check.
Additional Salary Information: Health Insurance: Starts the first of the month following a 60-day waiting period from the date of hire. Charges for coverage vary depending on type and level of coverage chosen. The following plans are currently available through Highmark (Comprehensive 80% Plan; a PPO (Preferred Provider Organization) and an EPO (Exclusive Provider Organization) and Aetna (Open Access HMO.) Deductibles and co-pays may also apply.
Dental Insurance: Starts the first of the month following a 60-day waiting period from date of hire. Currently, there are two PPO options and an HMO option. Charges vary depending on type and level of coverage chosen.
Sick Leave: Accumulates at the rate of one day for each completed month of service, beginning after the first full month of employment.
Vacation: Vests on December 31 of the calendar year preceding the vacation year. Vested vacation is to be used in the 12 months following the vesting date. Employees are entitled to vacation as follows:
Less than 12 months service -- 1 day for each completed month of service to a maximum of 10 days
1 – 4 years of service -- 10 days of vacation
5 – 9 years of service -- 15 days of vacation
10 – 14 years of service -- 20 days of vacation
15 years of service -- 25 days of vacation
15+ years of service -- 25+ days of vacation (an additional day for each successive year of service)
Holidays: 13-1/2 paid holidays per year (1/2 day on Christmas Eve).
And more. See posting for full detail
Internal Number: 0326Carousel
About New Castle County Department of Community Services
New Castle County Government is the largest local government in Delaware. It manages all areas of land use, including sewer services, planning, assessment, licenses, permits, and inspections, and provides residents with a wide range of public services including police, emergency services, finance, libraries, environmental services, parks, recreation, and senior centers.
We are looking for qualified women and men to staff a wide variety of positions, from entry-level to senior positions. In return for their services, New Castle County offers employees excellent working conditions, competitive salaries, career opportunities, and a very good fringe benefits package. Additionally, employment with New Castle County offers a chance to work with an organization that is helping to make this area a better place in which to live today and tomorrow. Many of our employees have found a rewarding long-term career with New Castle County.
Our employees are the county's most valuable asset. Because the population is so diverse, and because of the increasingly global nature of business, the skills and training needed to succeed in business today demand exposure to widely diverse people, cultures, ideas and perspectives.
New Castle County is an Equal Opportunity Employer
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