This critical management position will report to the Community Operations Officer and provide leadership and management oversight to the Facilities and Grounds Department. This is an outstanding career opportunity for a parks/recreation and facilities professional with an empowering and participatory leadership style and passion for service and quality.
This highly visible and responsible position oversees twelve employees (2 Managers, 8 Maintenance Technicians/Specialty Technicians, 2 administrative staff), annual operating budgets of approximately $3 million, and several hundred thousand dollars in annual Reserve Fund projects. Facility maintenance responsibilities encompass three large and active parks including a 64 acre Community Park with high quality sports fields, fishing lakes, playgrounds, ramadas, a skate park, a hockey arena, a splash pad, a model train operation, and an award winning Veterans Memorial. In addition, this department maintains the Anthem Civic Building (42,000 square feet) and provides maintenance support to the Anthem Community Center (43,000 square feet), including its aquatic facilities and fitness areas. This department also maintains community entrance fountains, 15 miles of trails, 10 miles of landscaped roads and medians, 5 million square feet of residential walls and view fences, 10,000 mailbox units, over 20,000 trees, and 1400 acres of open space. To fulfill these vast maintenance responsibilities, the department director utilizes a combination of in-house staff, vehicles, equipment, and contract services (landscape maintenance, lake maintenance, janitorial services, painting, walls/sidewalk repairs, mailbox replacements, etc.).
The ideal candidate for this position will have proven success managing employees and contractors involved in the maintenance and care of high quality parks and recreational amenities, active community buildings and related infrastructure, and attractive landscaped areas. We are seeking candidates who genuinely enjoy working with people, bring out the best in individuals and teams, and lead by example with a positive “can do” attitude and commitment to continuous learning. Having experience and competence in one or more technical trades is important, but not as critical as having the management and administrative skills to set high standards; develop and communicate both strategic and day to day priorities; develop and manage budgets, project plans and safety initiatives; write and manage RFP’s and contracts; evaluate and manage performance issues; and gain the confidence and trust of the department and broader organization. To be successful, this director must balance time spent on administrative and field work; manage multiple projects and priorities; develop staff to maximize cross-training and promote delegation; communicate promptly and effectively; and exercise good judgment at all times.
Of critical importance is the Director’s capacity to bring a positive, collaborative, and solution-oriented leadership style to the Facilities & Grounds Maintenance Department and organization. Above all, the Director provides active leadership that exemplifies the ACC’s commitments to financial stewardship, ethical decision making, continuous improvement, and the six “Anthem Way” values (Integrity, Respect, Customer Service, Initiative, Care & Pride, and Working Together for the Collective Good and Benefit of Anthem).
A minimum of five (5) years of responsible facilities management experience, preferably in comparable high quality community, campus or parks and recreation setting
A Bachelor’s degree in Business Administration, Public Administration, Recreation Administration, other related field, or equivalent experience
Must possess strong analytical skills, excellent communication and interpersonal skills, and have the proven ability tointerface effectively with Board of Directors, department directors, private consultants and contractors, and the general public.
First-hand knowledge of budget preparation and management, and capital improvement projects.
Highly effective problem-solving skills.
Some level of continuing education, training and certifications in facilities operations/management
Working knowledge of applicable OSHA regulations and business technology tools, including Microsoft Word, Excel, Outlook and PowerPoint
CPR, AED & first aid certified or obtainable within 90 days of employment
Must pass conditional post offer background investigation, drug screen and motor vehicle check
About Anthem Community Council
Who We Are
Anthem, Arizona is the premier master planned community in the Sonoran Desert foothills north of the Phoenix metro area. Founded by Del Webb in 1999, our award-winning community is home to approx. 28,000 residents who enjoy a wide range of amenities, services, schools and commercial areas in a beautiful, safe and friendly “small-town” setting. The Anthem Community Council (ACC) is the not for profit master governing organization that works in close harmony with three homeowner associations to maintain community assets, provide community services, and protect and enhance Anthem’s special quality of life. The ACC is a financially stable organization with an annual operating budget of approximately $10M, a Reserve Fund balance of $16M and a fully funded 30-year Reserve plan for major asset repairs and replacements. Through prudent financial management, the ACC has not increased assessments in seven years and has added $12M in new recreational amenities during that same time frame without incurring debt. Please visit our website, OnlineAtAnthem.com, to learn about the ACC’s outstanding facilities and amenities and to review Board agendas/minutes, budgets/financial reports, and other features that attest to our strong commitment to resident communication and transparency.