Kerfoot Canopy Tour is located within a one-hour drive of the Twin Cities in Minnesota. In 2014 we were voted the #1 zip line tour in Minnesota and in 2019 we were voted the #2 aerial adventure in the United States. We are looking for a full-time year-around General Manager who is committed to this standard of excellence!
We expect the General Manager to be professional and committed but also to bring their individual fun, and positive personality to our tour. Being a largely seasonal business, the hours you work may vary and you may be asked to work in all weather conditions. This position will report to and collaborate with the business owners.
The primary responsibilities include:
Overseeing the entire guest experience
Scheduling (employees and tour availability)
Reviewing reservations (past, present, and future)
General administrative responsibilities (e-mail, voicemail, reporting, etc)
Problem resolution and guest service training
Gift store sales and inventory
Financial responsibility for the company performance
Recruiting and training sky guides
Drug and Alcohol
Kerfoot Canopy Tour is a drug/alcohol free workplace. This reflects our commitment to safety in our environment for all our guests and employees.
To apply, please e-mail us at email@example.com. You may include a letter detailing your interest in working for Kerfoot Canopy Tour. We will get back to you by phone or email if we are interested in interviewing you for a position. We have very high expectations for all of our cast members.
A successful candidate will be able to demonstrate they excel at:
Managing an outdoor recreation business
Utilizing strong computer skills
Maintaining the highest level of guest service
Evaluating and improving the entire guest experience
Growing revenue of the existing product offerings
Working in a fast paced environment
Utilizing professional communications skills at all times
Implementing change to improve the course operations
Recruiting, developing, and managing employees
Additional Salary Information: This position is eligible for a bonus, depending on overall performance.
About Kerfoot Canopy Tour
At Kerfoot Canopy Tour we have a passion for outdoor adventure inspired by northwood's pioneer Justine Kerfoot. For four generations our family has been a leader in Minnesota outdoor adventures. We are committed to the highest levels of customer service. We strive to create amazingly memorable guest experiences through our high adventure canopy tour and aerial adventure park.
BACK TO TOP
The NRPA Career Center is Just One of the Benefits.
Discover what else NRPA has to offer!
The job you are trying to reach from was originally posted at The NRPA Career Center.