The AQUATICS MANAGER is responsible for assisting with planning, developing, coordinating, and executing an operational management plan for a high volume waterpark and annual special event. Work is performed under the general direction of the Waterpark Manager. Aquatics Manager responsibilities include but are not limited to: supervision of both full time and seasonal staff, oversight of aquatics safety and operational programs for Great Waves Waterpark. Annual performance goals will be set for the Aquatics Manager.
ESSENTIAL FUNCTIONS (with illustrative examples of work)
Assist with management of personnel:
Plan, direct, and control the work of employees in the operation and maintenance of park facilities, grounds and equipment.
Determine workload, assign priorities, schedule employees and allocates resources.
Maintain attendance records, approve leave and authorize payment of wages.
Develop and implement training programs for employees.
Analyze and resolve employee work problems through application and interpretation of Personnel Policies.
Develop performance standards and indicators and evaluate employee performance against those standards.
Ensure adherence to fair and equitable hiring practices.
Interview and hire applicants for part-time employment.
Promote high levels of work performance and employee morale.
Implement staff retention strategies to maintain high quality employees.
Assist with management of facility operations:
Monitor operation to ensure customer satisfaction.
Inspect park facilities for adherence to NOVA Parks’ standards.
Monitor revenue-producing operations (to include programs and special events) to ensure compliance with business standards and procedures.
Operate facilities and fill in at all positions as needed.
Ensure compliance to federal, state and local regulatory standards including safety and health issues.
Ensure security of park facilities and assets.
May assume management responsibility for special facility (mini golf, batting cages) within the park.
Develop and implement a comprehensive swim lessons program.
Implement an effective aquatic risk management program.
Assist with implementation of Ice & Lights- the Winter Village at Cameron Run.
Assist with management of facility and grounds maintenance:
Inspect park facilities, equipment and grounds for hazards and for adherence to NOVA Parks’ standards.
Develop and implement preventive maintenance program.
Identify maintenance problems and hazards, implement corrective action or refer to Central Maintenance.
Coordinates repairs and renovations through inter and intra-departmental requests.
Operate maintenance equipment as needed and perform related work including manual labor.
Assist with development and management of budget:
Recommend operations, maintenance and development items for budget; implement operating budget.
Interpret and apply NOVA Parks’ policies and procedures to meet personnel, budget, property management, and general service needs of the park.
Monitor operating budget, resale inventories and revenue projections to ensure sound fiscal management.
Authorize procurement of required items and/or services.
Assist with establishment and maintenance of positive public relations program:
Develop and foster a positive public image for the park and NOVA Parks.
Coordinate with the Marketing and Communications Administrator on marketing and promotion of programs and facilities.
Provide information to the public and special interest groups through presentations and other means using accurate, courteous and diplomatic communications.
Maintain effective relationships with groups such as vendors, local law enforcement, and special user groups.
Encourage visitor comments; investigate and respond to complaints.
Assist with management of park social media accounts.
Assist with performance of administrative duties:
Develop short- and long-term goals and recommends operating objectives, strategies and implementation plans.
Investigate accidents, thefts, vandalism, and other violations and files appropriate reports in a timely manner.
Represent NOVA Parks as designated legal authority in providing testimony and evidence in court.
Prepare and maintain various business, personnel and administrative reports and records.
Initiate and monitor standard user permits; assists with the development of special contractual agreements.
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Train lifeguards through Jeff Ellis & Associates classes and weekly in?services.
Recruit, train, evaluate, schedule and determine workload for aquatics personnel.
Oversee all aspects of pool maintenance, chemical usage, and equipment usage.
Perform pool operator duties.
Compose monthly attendance reports, pool schedule, and special event calendar.
Encourage positive public relations through courteous and diplomatic communications with patrons, vendors and employees and oversee customer refunds, rainchecks, and service related issues.
Compose schedules for all lifeguards, water safety officers, pool manager, and aquatic aides to ensure special events and aquatics facility are properly staffed.
Work closely with Risk Assessment Manager in order to ensure the facility and staff meets Jeff Ellis & Associates, City, and National standards.
Combined business skills with an understanding of recreation in order to ensure a pleasurable experience for facility patrons.
Education: Any combination of education, experience, and training equivalent to: graduation from an accredited four-year college or university with a Bachelor's degree in park management or closely related field.
Physical: Non-manual and manual work with strength and dexterity necessary to perform all required tasks, including lifting, stooping, bending and working in tiring and uncomfortable positions in office and outdoor settings; will perform heavy manual labor in all weather conditions, lift items at or greater than 80 pounds, climb ladders, use tools and operate equipment.
Experience: Six years of progressive experience in aquatics management, or any equivalent combination of education, training, or experience which provides:
Knowledge of principles, methods, and practices involved in park and aquatic management.
Knowledge and experience in personnel management.
Ability to develop comprehensive operating procedures and performance standards and to evaluate programs and employees against such standards.
Ability to review and analyze expenditures and revenues in determining appropriate budgets.
Considerable ability to identify and isolate problems, and to initiate appropriate actions.
Considerable ability to deal effectively with the public and special interest groups, and to provide a strong, positive public relations program; w/considerable ability to interpret and explain NOVA Parks policies, rules, and procedures to employees and to the public.
Considerable ability to communicate clearly and effectively, with ability to prepare written correspondence and present accurate reports.
Working knowledge of the materials, equipment, and procedures involved with aquatic and park maintenance.
Ability to maintain knowledge of current trends and developments in the park and recreation profession.
Working knowledge of personal computers and various software applications.
Knowledge of and ability to perform duties of Aquatic Specialist.
Certification or ability to obtain certification in CPR, first aid, AED, Jeff Ellis & Associates lifeguard, Jeff Ellis & Associates lifeguard instructor, Northern Virginia Pool operator, ServSafe, and other licenses as required.
Regular and predictable attendance is an essential function of the position.
Duties and responsibilities are designed to be the essential elements of the job. They do not preclude the performance of related, or even unrelated, jobs which may be necessary to properly and efficiently complete all work assignments. NOVA Parks reserves the right to amend job specifications to meet current needs.
Benefits: This position is a benefit eligible position. Benefits include medical and dental insurance, life insurance, long-term disability, retirement plan, and more.
Testing: The Aquatics Manager position is classified as a safety sensitive position. Candidates for full-time, safety sensitive positions must submit to a pre-employment drug screening and achieve a negative result as a condition of employment.
It is the policy of the Northern Virginia Regional Park Authority to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-352-5900 and ask for Human Resources for assistance.
Internal Number: 19-11-33
About NOVA Parks
The Northern Virginia Regional Park Authority (NOVA Parks) operates 32 regional parks and manages various historic and conservation-oriented facilities, land and trails which encompasses more than 12,200 acres. The preservation of open space is a high priority. In addition, we strive to offer recreation opportunities not traditionally provided by local governments