Highly responsible professional administrative position that oversees the development and implementation of programming and managing overall operations of the Morton and Barbara Mandel Recreation Center. The nearly 17,000 square foot Center includes a gymnasium, fitness center, multi-purpose rooms, game room, and snack bar. The Center grounds provide an inclusive playground and multi-purpose field adjacent to the Seaview Tennis Facility. Manages all programs, services, contracts, facility rentals and staffing within and on the immediate grounds of the Center (excluding Tennis). The position requires collaboration with internal and external entities to provide an exceptional experience for all users. Excellent public relations, planning, organizational, and decision-making skills are needed in order to develop and maintain the operations. Work is performed under the general direction of the Director of Business Development and Operations but requires independent judgment and self-direction.
Plans, organizes and directs a broad array of recreational programming and special events. Identifies and engages program and event partners who can provide best in class experiences for residents and visitors of the Center. Special focus on community wellness and fitness center, community events, and boutique programming.
Conducts ongoing needs assessment and environmental scanning for program design that align with the goals and objectives of the Center and maximize cost recovery. Stays abreast of new trends in events and programming. Seek to produce high-end experiences that rival that of the private sector.
Develops and administers agreements with community partners for services and programs rendered at the Center that enhance services to the residents.
Recommends recreation services policies and procedures, programs and fees in alignment with Center goals. Conducts market analysis and studies comparable services as needed to establish competitive rates. Prepares and presents rates for review by the Director, Recreation Advisory Committee and final approval by the Town Council.
Directs the marketing of the Center programs and facilities using a unified brand, collaborating with other Recreation divisions such as Golf and Tennis as needed, and developing attractive publications, web sites, press releases, presentations and social media presence.
Coordinates facility rental program for outside groups including facility tours, managing a list of suggested preferred vendors for rental of equipment, establishing rental agreement contracts including ample staffing if needed, billing and collection of rental fees, and ensures facility rental fees recover costs at a minimum or provide for a means of revenue.
Represents the Center within the community including publicly speaking in an enthusiastic manner regarding the goals, vision and programs of the Center at a variety of community events and Town meetings as needed.
Directs and supervises the activities of assigned budget approved staff, including any contracted staff. Makes recommendations for disciplinary actions, hiring, and termination of assigned personnel or changes to contracted staffing.
Prepares performance evaluations and conducts evaluation interviews for regular budget approved staff.
Schedules work assignments that ensures the facilities and programs are effectively supervised and secured, and provides technical training to all staff.
Administers expenditures and revenue collection for the Center that may include but it not limited to handling daily deposits, transactions, collection of fees, and managing passes.
Works with Assistant Recreation Director in preparing and administering general fund budgets for programming and operations. Monitors budget expenditures and revenue collection in all areas.
Diplomatically handle complaints and enforces rules and regulations concerning proper facility use.
Answer general inquiries from the public about the availability and use of facilities and programs in a manner that enhances the customer experience.
Responsible for monitoring the quality of cleanliness, fixtures, and related Center amenities and reporting concerns as needed; works as needed to assist with event set up for Town sponsored events.
Minimum and Preferred Qualifications
Completion of a Bachelor Degree in Recreation Administration, Business Administration or related field required.
Seven years of progressively responsible operational management experience in a public or private recreation agency required, experience in the field of Parks and Recreation preferred.
Must possess and maintain a valid State of Florida driver's license within 30 days of employment.
Must have a minimum competency level for the following programs or their equivalent: MS Word, MS Excel, and MS Outlook. Knowledge of ReCPro Software, MS Publisher and MS PowerPoint, or equivalent, preferred.
Experience presenting information and/or public speaking preferred.
Certified Parks & Recreation Professional preferred.
Additional Salary Information: Medial, Dental and Prescription coverage. Pension and 401a retirement package
About Town of Palm Beach
MunicipalityThe town's organizational vision and values statement was created, developed, and implemented by the employees of the Town of Palm Beach.The Town of Palm Beach delivers the highest quality service by continuously improving and always striving to be the standard by which all others are measured.