General Statement Of Duties: Plans, manages, organizes, and directs the programs, activities, and administration of Recreation programming including youth recreation and athletics programs as well as adult recreation and fitness; does related work as required.
Distinguishing Features Of The Class An employee in this classification is responsible for the planning, promoting, implementing, budgeting and oversight of all district recreational programs which include youth recreation classes, youth athletic programs, Two50 youth center, Camp Venture, Middle School Sports, adult recreational programs, trips, fitness and climbing programs. Work is performed under the general supervision of the Director of Recreation Services, who reviews work primarily based on results attained and on the accomplishment of outlined objectives and goals. This position will exercise direct supervision over assigned staff, up to and including the level of recreation supervisor. Program Managers have a purchasing authority of up to $1,000 and have final review of all departmental staff evaluations.
EXAMPLES OF ESSENTIAL DUTIES PERFORMED:
:(Illustrative only. Any single position of a class will not necessarily involve all of the duties listed, and many positions will involve duties that are not listed.)
Work with the Director of Recreation Services to establish program priorities, goals, and objectives; evaluates programs, activities, and services provided.
Supervise departmental staff to ensure District goals and objectives are met. Schedule, assign, and review work; prepare and administer performance evaluations; conduct staff meetings; provide opportunities for developmental training; provide technical assistance and performance coaching to staff; take necessary disciplinary action, and making hiring and termination decisions with consideration to program needs.
Oversee and sets goals and objectives for staff in the areas of Youth Recreation and Sports, Fitness and Wellness, Climbing Wall and Adult Recreation. .
Actively support safety and loss control measures. Ensure employees are held to district safety, security and loss control standards.
Provide excellent internal and external customer service. Create a positive experience for staff and patrons through professional and courteous behavior and effective problem solving resolution.
Manage and establish progressive and professional programs and services through oversight and participating in daily operations including ongoing Needs Assessment activities.
Research, develop, and recommend programming and operating scheduling and procedures.
Develop and evaluate program costs and revenues as assigned. Identify operational changes needed to achieve service, revenue generation, and cost containment goals.
Foster community, corporate, and internal and external wellness programs to expand enrollment, generate revenue, and provide exceptional service to achieve goals.
Professionally respond to inquiries, questions, and complaints from participants; respond to emergencies involving participants and staff.
Communicate effectively and work cooperatively with all staff, with other departments, agencies, and the general public.
Supervise the implementation and compliance of policies and procedures.
Work a flexible schedule, including weekends, evenings, and on-call status as needed. Provide onsite supervision and program leadership as needed.
Serve as a member/consultant to applicable District and/or community committees, task forces or focus groups as requested and/or approved by the Director of Recreation Services and/or the Superintendent.
Participate and collaborate with other federal, regional, state and local educational/non-profit agencies, districts and programs, to promote and coordinate offerings; negotiate and/or administer contractual agreements for services/facilities.
Work with staff and the Community Engagement Department to develop and administer on-going marketing plans and strategies to effectively promote programs and activities of the Department. Coordinate program information for recreation guide, fliers and digital information boards.
Direct and participate in the development, review and evaluation of programs offered to ensure that program services meet community needs; implement, monitor, and review service delivery processes; ensure departmental program services are in compliance with relevant laws, regulations, and guidelines. Ensure that programs are meeting the needs of the constituents as well as revenue generation if applicable. Coordinate with appropriate departments to ensure effective delivery of services District-wide.
Prepare/recommend annual department budget and monthly budget projections for the Recreation Programming Department. Monitor expenditures and revenues to remain within established budgetary constraints; monitor subsidy levels. Make necessary adjustments to programs and services to meet District goals and objectives.
Oversee department supply and material purchasing; authorize repairs or services within authorized spending limits.
Actively pursue alternative revenue-generating opportunities for the Department in conjunction with the Resource Development Coordinator and Director of Recreation Services.
Knowledge: Knowledge and understanding of principles of supervision, leadership, personal and professional development, and practices. Considerable knowledge of methods involved in supervising, coordinating, budgeting, scheduling and recreation programs and activities. Knowledge of fitness and wellness practices, customer service; knowledge of evaluating and addressing associated risk inherent to industry.
Skills: Innovative, passionate for serving the community; maintain a positive culture within the department and inspire staff to reach and exceed goals and objectives. The Program Manager will also be collaborative and personable, will communicate effectively, and will strive to create and maintain positive relationships throughout the District and community. Effective verbal and written communication; exercise good judgment, problem solving and decision making skills; budget management; formulate program goals, programs, and services to meet the needs of the District and community.
Abilities: Communicate effectively with all ages; work independently with accountability; excellent written and verbal communication skills, establish and maintain a positive, work relationships with staff, volunteers, participants, community groups, and the public; represent the District in a professional manner within the community. Attention to detail; ability to speak with ease publicly to groups of all ages and sizes; ability to work a variety of shifts, length of shifts and days of the week as event/program requires.
Physical Demands Of The Position: While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach, and manipulate objects. The position requires mobility including the ability to move materials weighing up to 5 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 50 pounds with proper safety tools. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computers, keyboards, telephones, calculators, and standard office equipment. Work is primarily performed in an office environment but may have exposure to adverse weather conditions related to outdoor recreation events. Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to the disability and the ability of the hiring department to accommodate the limitation.
Personal Protective Equipment: As assigned.
Experience And Training: Four-year college degree in recreation or related field, and three years of supervisory experience in recreation and facility management or related area which includes working closely the general public; or any satisfactory combination of experience and training which demonstrates the knowledge, skills and ability to perform above-described duties.
Necessary Special Requirements: Valid Oregon Driver's License required and maintain a safe driving record.
Hours/Shift: Outside of established workweek hours, may work a flexible schedule, including weekends, evenings, meetings, and on-call status as needed including weather related schedule adjustment.
Equal Opportunity Employer Drug Free Workplace
About Willamalane Park & Recreation District - Springfield, OR
Willamalane Park and Recreation District maintains and operates five recreation facilities and 46 parks and natural areas totaling nearly 1,500 acres. Willamalane is a special tax district, separate from the city of Springfield, with its own boundaries. It is governed by a five-member, elected board of directors and managed by a district superintendent.
We make it our mission to deliver exceptional parks and recreation to enrich the lives of everyone we serve.