Come be a part of the team to help the Parks Division live our Vision of providing an ideal system of parks, natural resources and recreational opportunities which will enhance the quality of life for everyone. Through the efforts of dedicated staff and building community partnerships, this individual will ensure our parks are programmed and given purpose in a manner that promotes health and wellness, equity, inclusion, accessibility, safety, sense of community and connection with the environment throughout the entire system.
This is responsible managerial, professional, and administrative work in directing and coordinating Parks community service programs and services. This role incorporates oversight of the Warner Park Community Recreation Center (WPCRC), Goodman Pool and public beach aquatics services, volunteer programs, community-wide special event planning and programming, park facilities reservation services, Park Ranger program, dog park management and programming, and boat launch programs. Work involves considerable discretion and judgment in the development and implementation of assigned program and services. Under the general direction of the Assistant Parks Superintendent, the employee plays a key role in the overall management of the Parks Division.
WOMEN AND PEOPLE OF COLOR ARE ENCOURAGED TO APPLY
You are required to submit a cover letter, resume and written essay as part of the application process. Any applicant who fails to submit a these items will be eliminated from consideration.
Examples of Duties and Responsibilities
Community Engagement, Inclusion, and Relations Management
Represent the Madison Parks and/or City interests with the community, Neighborhood Associations, Madison Metropolitan School District, park use special interest groups and/or other governmental entities as appropriate. Negotiate and provide for pertinent contractual agreements and their implementation.
Oversee the Madison Parks brand by marketing and promotion of Parks Events, programs and services using social media, electronic methods, surveys, printed materials, and newsletters, etc.
Oversee the development and implementation of all outreach programs and services, including Adopt a Park, Adopt-A-Ice Rink, Marguerite Pohle Gardens, Parks Volunteer Recruitment, coordination and Volunteer Recognition Event.
Oversee the policy and procedure development of all outreach programs and services including: Adopt-A-Park scheduling/coordination, park reservations and special interest groups.
Develop and implement community consensus building strategies in order to maximize service delivery and customer service.
Develop innovative partnerships and foster collaboration in the community to promote the activation of public parks and spaces with an emphasis on equity and inclusion.
Resolve and/or respond to related inquiries/complaints from individuals, groups, alders and shareholders relative to Parks policies and procedures.
Program and Special Event Management, Development and Implementation
Facilitate and oversee the planning and coordination for large community-wide events located on parkland, including but not limited to: Ride the Drive, Kids Garage Sale, Trucks and Treasures, Shake the Lake, diverse festivals, fundraisers, and Madison Park sponsored events.
Oversee and advise major user groups, including community service organizations, special interest groups, (ie. Madison Metro School District, Madison Ultimate Frisbee Association, etc.) in the development and implementation of their plans for use and events within the Parks system
Oversee the development and implementation of related programming and administration, facility rental operation, scheduling, and evaluation of Breese Stevens Stadium, Warner Park Baseball Stadium (Mallard's Duck Pond), Gates of Heaven, winter concession operations, boat storage and launch services, and dog parks.
Champion Connecting Children with Nature Initiatives through managing work of consultant and building relationships for organizations to program the parks in such a manner.
Oversee the Parks' customer's needs and satisfaction index through survey development, data collection, data analysis and interpretation, and evaluate strategies used.
Develop and implement long range plans for fee assessments, programs, services and community support of the Parks Division, including evaluation for existing services.
Oversee the facility rental, programming and fee assessment and collection of all athletic fields, facilities, shelters and pavilions, including establishing fees and negotiating fee modifications as appropriate.
Establish program and service goals and objectives, within policy parameters. Establish and/or modify program operating procedures and standards, as appropriate. Lead Performance Excellence Initiatives from a Community Engagement perspective.
Perform all related administrative activities to include the development and administration of program budgets. Conduct and report related statistical and qualitative assessments.
Administrative, Financial, and Personnel Management for Parks Community Engagement
Provide high level expertise and direction as a key member of the Parks Management Team. Participate in and/or lead special and ongoing projects and program activities as directed by the Parks Superintendent or Assistant Superintendents. Take the lead on related Community Engagement issues and provide necessary direction.
Direct and manage the staff, programs, and services of the Community Engagement section, incorporating responsibility for the development and implementation of programs that promote equity and inclusion. Direct the hiring and development of staff both directly and through subordinate supervisors.
Oversee through general managerial responsibility for Community and Recreation Services, WPCRC, Goodman Pool and beach operations.
Prepare, recommend and implement responsive capital and operating budgets.
Oversee the billing and collection of all recreational, athletic and Parks event-related services provided.
Oversee the development and implementation of related programming and administration, facility rental operation, scheduling, and evaluation.
Perform related work as assigned.
Three (3) years of directly related professional experience in the comprehensive planning, management, and administration of community recreational/athletic programs and staff,
At least two (2) years experience in supervising or leading employees,
Graduation from a college or university with a degree in business administration, public administration, parks and recreation management or a related field.
If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:
At least four (4) years experience in applying the following:
Theories, principles, and practices relating to administration and physical and programmatic operation of diverse community recreation programs.
Principles and practices of business/public administration and management (e.g., customer service, lease negotiation, risk management, fiscal planning and control).
At least two (2) years experience in applying the following:
Related computer operations and data management.
Effective place making, public relations, and community involvement techniques.
Full range of supervisory principles and practices, labor relations and personnel management.
Budgeting and program administration principles and practices.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.
For a complete list of the Knowledge, Skills, and Abilities, please see the class specification.
Possession of a valid driver's license.
Ability to participate in the Parks Manager on Duty program, including responding to phone calls outside of normal work hours.
Employees in this position are expected to physically access parks and park facilities.
Otherwise work is performed in an office environment using standard office equipment such as a computer, telephone, copier, and fax machine.
Employees may be expected to attend meetings during the evening or on weekends and will be required to attend special event functions outside of normal work hours, including weekends, evenings, and holidays.
Internal Number: 20019-00218
About City of Madison Parks Department
Our mission is to provide the ideal system of parks, natural resources, and recreational
opportunities which will enhance the quality of life for everyone.