Mylan Park owns, programs, leases, and manages over 350 acres of mixed use recreation, social, health, and wellness facilities in beautiful Morgantown, West Virginia. The Director of Park Operations is part of the senior leadership team responsible for overseeing a high-functioning department comprising of 15 administrative professional staff and approximately 100 part-time employees. This position directly oversees the facilities, operations, and programming areas and provides leadership and advisement to our Mylan Park client. This position assists in overseeing the financial management of the park, including detailed reporting and forecasting for all program areas and contractual agreements. The Director of Park Operations provides direction for the most effective ways to market and promote the park. This position reports to the General Manager and liaises with the Mylan Park Board of Directors.
[To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Other essential and non-essential responsibilities and projects may be assigned.]
Analyze operations to evaluate performance of the managed assets and its staff in order to meet objectives, and determine areas of potential cost reduction, program improvement, or policy change.
Collaborate with ownership, Centers Management, and staff members to implement major business
initiatives, discuss issues, coordinate activities, and resolve problems.
Oversee policies and procedures development for all areas of responsibility.
Prepare regular written communication such as monthly and annual reports, financial and participation reports, and equipment inventory reports.
Create an environment that inspires innovation and direct a comprehensive park and recreational
Serve as liaisons between organizations, key stakeholders, and outside organizations.
Evaluate performance and program effectiveness through regular assessment.
Build strong internal and external collaborations and partnerships.
Implement corrective action plans to solve organizational or departmental problems.
Oversee departmental branding and marketing efforts and organize and approve promotional campaigns.
Create a culture of accountability which supports the organizational values.
Prepare, operate, forecast and monitor income and expense budgets in accordance with Centers protocols. Director of Park Operations
Assist in updating the financial model regularly and monitor cost-effective strategies to maximize resources.
Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes.
Initiate departmental business and strategic planning initiatives; create membership and program driven operational budgets.
Prepare and submit monthly and annual financial reports.
Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities.
Lead a dynamic and comprehensive team to meet the facility and program operations needs of Mylan Park and its stakeholders.
Recruit, train, evaluate and lead a team of 14 professional staff and over 100 part-time employees.
Hire, supervise, train, mentor, and evaluate both full-time and part-time staff. Direct reports will include a minimum of three full-time professionals – Associate Director of Facilities and Operations, Associate Director of Aquatics and Programs, and Coordinator of Membership and Marketing.
Create, encourage and support professional development opportunities for the team, including professional association involvement, training programs and mentoring
Lead the facilities and programs team in creating, developing and administering of park policies and procedures
Establish departmental responsibilities and coordinate functions among departments and areas.
Create, encourage and support professional development opportunities for the team, including professional association involvement, training programs and mentoring.
Lead the team in creating, developing and administering policies and procedures.
Lead staff to deliver superb customer service.
Project or Transition Management:
Assist Centers in planning of all aspects of the new facility; participate in construction meetings.
Assist Centers with the staff transition plan to realign new responsibilities with employee attributes and skills.
Assist Centers with capital improvement projects and FF&E procurement.
Participate in Centers centralized strategic planning and initiatives, with a focus on the Program of Innovation.
Act as a mentor to other site leaders as needed, providing guidance, support and lessons learned.
[The requirements listed below are representative of the minimum education and/or hands-on experience necessary to perform each essential responsibility.]
Internal contacts include staff at all levels. External contacts include external customers and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions.
CENTERS offers a comprehensive benefits package including:
Company paid medical/dental PPO coverage for employees
Voluntary vision plan
401(k)Plan with 8% employer contribution
Company paid long term and short term disability insurance
Company paid life insurance
Flexible spending accounts for medical and dependent care
Employee Referral Bonus Program
Pre-Tax transit benefits
If interested in our positions, please click on the link below to view the full job descriptions and apply.
CENTERS is a management company that specializes in campus recreation. We partner with universities to manage their departments, facilities, finances, and deliver exceptional customer service. Since 1998, CENTERS remains the first and only mission centric organization committed to student development and departmental excellence on behalf of its clients. CENTERS is currently operating university campus recreation centers with ten site locations within the United States.