LOCATION Arizona State Parks and Trails Central Office 23751 N. 23rd Ave. #190 Phoenix, AZ 85085
SUMMARY OF DUTIES The Chief of Operations is responsible for administrative and managerial work in planning, organizing, and directing the management and operations of parks. Work requires long range planning, development of maintenance priorities of the parks. Supervises, plans, directs, and manages the administration and operation of programs related to parks. Manages safety programs. Ensures excellent customer service is provided at all state parks properties. This position will support and implement the agencies Strategic Plan and Arizona Management System (AMS) goals, through the collection and organization of related data to generate regular reports. Additional duties include:
Continually review and improve park operations;
Generate revenue through new properties, programs, and property enhancements;
Establish and keep current Park Management Plans;
Work with partners and concessionaires;
Manage the agency gift shop program and other revenue generating fee programs;
Manage the Operations section volunteer and special events programs;
Set policy and formulate procedures for park operations;
Demonstrate leadership and excellent customer service; and
Must have considerable knowledge of: Park operations, concessionaires and Friends Groups, interpretive educations programs, special event production/management and resource protection.
Ability to successfully collaborate and build relationships with partners including federal, state, local and community organizations.
Analyze situations and problems and make sound judgments, taking appropriate action.
Research, analyze and incorporate into the organization accepted industry best practices.
Prioritize tasks and delegate as required.
Mentor staff and develop staff.
Communicate clearly and effectively, both orally and in writing.
Mediate various issues with agency staff, agency support organizations, other agencies and organizations
Ability to obtain and maintain Arizona Driver License. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
An ideal candidate would have:
A Master's Degree or Bachelor's Degree in parks administration, resource management or related field.
Three or more years of increasingly responsible experience in parks and recreation or similar.
Three or more years of Supervisor Experience.
BENEFITS The State of Arizona offers an outstanding comprehensive benefits package including:
Affordable medical, dental, life, and short-term disability insurance plans;
Top-ranked retirement and long-term disability plans;
Accrued vacation pay and sick days 10 paid holidays per year;
Deferred compensation plan; and
All newly hired employees will be subject to the E-Verify Employment Eligibility Verification Program. Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.
About Arizona State Parks and Trails
Arizona State Parks and Trails Mission Statement:
Managing and conserving Arizona's natural, cultural and recreational resources for the benefit of the people both in our parks and through our partners.
Arizona State Parks and Trails protects and preserves 35 State Parks and Natural Areas. The agency also includes the State Trails Program, outdoor-related Grants Program, the State Historic Preservation Office, as well as the Off-Highway Vehicle Program, and more. Arizona State Parks provides over 1,400 camping and RV sites throughout the parks and manages 8 of the top 25 most visited natural attractions in Arizona. To learn more about Arizona State Parks and Trails, visit our web site at azstateparks.com.