New Orleans Recreation Development Commission’s (NORDC) mission is to advance the physical, mental, and social well-being of New Orleanians by providing safe and welcoming environments for recreational, athletic, and cultural experiences. We offer diverse programming and events for community members of all ages and abilities. Our programming divisions include: Aquatics, Athletics, Recreation Centers, and Special Programs. We also have 11 recreation centers throughout Orleans Parish, two tennis centers, three indoor year round pools, 12 seasonal outdoor pools, and are continuing to grow and develop more facilities.
In the position of Aquatics Director, NORDC is looking for a progressive and fun leader who can develop relationships with staff, community members, and community leaders. A strong candidate for this position must possess superior leadership skills, demonstrate sound judgment, initiative, program development and independent thinking. This position will have both internal and external facing responsibilities.
Reporting to the Chief Programming Officer, the Aquatics Director is responsible for planning, organizing, directing, and supervising the three (3) direct reports - Recreation Aquatics managers. The Aquatics Director is also responsible for 27 indirect year-round, staff members, up to an additional 140 indirect summer lifeguards and transient staff, and an annual budget of approximately $2 million.
The Aquatics Director conducts professional work responsible for planning, organizing, supervising, and evaluating aquatics programming in order to provide diverse recreational and instructional opportunities for individuals of all ages.
Leading a team of lifeguards and support staff, and maintains effective relationships with partner organizations and community leaders;
Managing daily operations at all NORDC aquatics facilities, and ensure that all safety, health, and maintenance protocols are consistently enforced;
Managing all revenue streams, including proper collection, accounting, and routing of funds for facility rentals, fees for services, contractual vendor relationships, and merchandise sales;
Hiring, training, and evaluating a staff of aquatics managers, lifeguards, and senior lifeguards that operate -12-14 summertime NORDC swimming pools and 2-5 year-round natatoriums;
Managing a staff of more than 25-30 people year round and an additional 150-200 people in the summertime;
Submitting and managing payroll and personnel documents in a timely and compliant manner.
Planning accordingly to staff and open new natatoriums and new summertime pools as Capital Project development continues;
Ensuring that all aspects of aquatics operations are in compliance with all NORDC policies and industry best-practices;
Administering a budget of $2,000,000+ and maintaining accountability for all reports, reconciliations, and expenditures;
Ensuring that all pools have adequate equipment and supplies, and that all procurement is compliant with NORDC and City policies;
Managing relationships with vendors and partner organizations critical to the Aquatics Operations, including Security, Swim Instruction, and Corporate funders;
Implementing and overseeing systems and procedures which maintain safety, cleanliness, and maintenance standards for all staff and participants, and react appropriately and promptly in emergency situations;
Directing and coordinating lifeguard and instructor coverage for all NORDC aquatics facilities.
Directing and coordinating CPR/First Aid/ Lifeguard certification programs;
Promoting NORDC aquatics programming; representing NORDC aquatics in public meetings and community organizations;
Working hands-on as needed to ensure full operational readiness at all facilities;
Assisting with the Commission for Accreditation of Park and Recreation Agencies (CAPRA) accreditation process;
Representing the organization at external meetings and committees throughout the city, as needed; and performing related duties as required.
Knowledge, Skills and Abilities:
Demonstrated knowledge of principles, methods, techniques and practices of contemporary, urban, public recreation programming and administration
Knowledge and demonstrated experience in motivation techniques and delegation skills
Knowledge of facility maintenance operations and planning
Ability to communicate both verbally and in writing in a variety of settings (e.g. public meetings, Commission meetings, with the media, staff reports, major studies, etc.)
Ability to manage and direct a professional staff by ensuring the quality and efficiency of work, the understanding of their responsibilities and the resolution of their questions
Ability to effectively communicate with the public, answer questions, and resolve problems
Ability to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology
Competent with Microsoft Office platforms
Proficient spoken and written English
Able to effectively manage multiple projects and assignments under time constraints and changing priorities
Able to demonstrate excellent internal and external customer service through verbal, written and electronic communications