Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.
Advanced leader for large, complex and diverse non-credited recreational or sports program(s), including responsibility for programmatic and budget oversight and planning. Regularly works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Typically leads or supervises other staff or students.
Department Custom Scope
Reporting to the Assistant Director of Ropes and Youth Programs, the Coordinator assists in the planning, operations, management, supervision and evaluation of the Ropes Program. These areas include the Challenge Course, Mobile Rock Wall, and The Indoor Rock Climbing Wall. Major responsibilities include assisting in planning and implementing programs, curricula and activities, teaching and mentoring student leaders, route setting, human interactions, conducting training and documenting. The coordinator will be responsible to maintain equipment, recommend orders for replacement items and help inspect facilities for safety and risk.
Education & Experience Requirements
Bachelor's degree in related area and/or equivalent experience/training.
Minimum of 8 years of related experience.
Valid Driver License
Red Cross CPR.
Standard First Aid Training Certification.
Level 1 Routesetting Certification
Educational Condition Requirements
Completion of Level 1 Challenge Course Practitioner Certification within first 12 months of hire date
Develops, schedules and makes programmatic and budget recommendations for highly diverse and complex programs and events. Performs short and long term planning for recreational program(s) and/or activities.
Maintains documentation on all income-driven events and ensures income is deposited into correct accounts. Assists in developing plans for large and small events within the Ropes Program.
Coordinates a variety of social, cultural, recreational and physical activities that are offered on a short-term or intermittent basis.
Assists in the implementation of 150+ Challenge Course events and 75+ mobile rock wall events as well as various climbing clinics and competitions.
Has overall responsibility for equipment, facilities and budget for a large operational program. Coordinates all facility usage.
Utilizes equipment/ facility software to inspect, document and replace equipment and repair facilities on a regular basis. Assist in reviewing software and budget to recommend repairs/ replacements. Responsible to maintain scheduling software related to facility usage.
Selects, supervises and evaluates student employees, student officials and referees. Assists in development and implementation of comprehensive student employee training program.
Student staff supervision including hiring, training, scheduling, evaluations and feedback, as well as reviewing timesheet accuracy and following the disciplinary processes for student and volunteer staff. Development and engagement of student staff.
Proposes updates/revisions to standard operating procedures and guidelines. Conducts periodic reviews of historical and statistical records and standings.
Maintains a supportive environment for program participants and facilitates involvement.
Enforces program policies and procedures. Conducts ongoing evaluation of recreational programs to ensure compliance with university and program objectives.
Coordinates professional and student staff to develop and implement publicity and promotional programs. Supports design, maintenance and ongoing use of comprehensive website for all program participants.
Researches, develops and implements activity-specific risk management guidelines for all programs.
As the department's technical leader, regularly provides guidance to others regarding the program's specifics, events and/or activities.
Maintain relationships / collaborates with other UCR programs to ensure compliance.
Instruct different levels of rock climbing clinics based on demand of participants at the indoor rock wall.
Attend conferences related specifically to program and provide guidance and recommendations to maintain current national standards / trends.
Maintains a comprehensive route setting program at the indoor rock wall to ensure participant demand is delivered.
Knowledge, Skills & Abilities
Strong leadership and interpersonal skills and the ability to work effectively across the organization.
Advanced proficiency in the use of computer applications relevant to job duties.
Advanced knowledge of campus policies and procedures.
Advanced knowledge of program activity and best practices. Demonstrated ability to analyze and improve programs and processes as needed.
Highly effective service orientation; program management, sound judgment and decision-making, critical thinking skills, skills to develop original ideas, creative problem solving skills in a varied and challenging environment.
Demonstrates advanced client service leadership, entrepreneurial spirit and creative thinking skills to resolve non-standard issues.
Excellent verbal and written communication skills in the English language. Demonstrated ability to incorporate key program information for inclusion in web-based and other marketing materials.
Special Requirements & Conditions
Ability to successfully pass FBI and DOJ Criminal Check.
Must possess or obtain a valid drivers license in accordance with the California Department of Motor Vehicles.
Ability to drive and provide transportation for students to schools and event sites.
Other Special Requirements & Conditions
Valid Drivers License
Public Driving Record
Travel Outside of Normal Business Hours
Level of Supervision Received
Standard Recreational Equipment
Standard Office Equipment
Climb : Frequently
Walk : Frequently
Crawl : Occasionally
Stand : Frequently
Sit : Frequently
Other : Position involves lifting and moving equipment.
Squat : Frequently
Bend : Frequently
Reason & Analyze : Frequently
Write : Frequently
Read/Comprehend : Constantly
Communicate Orally : Frequently
Perform Calculations : Occasionally
Is exposed to marked changes in temperature and/or humidity : Yes
Is exposed to excessive noise : No
Dust : Yes
Fumes : No
Works in confined quarters : No
Other : This position will be required to drive a University Vehicle to and from various programs and events.