Description: Performs responsible professional work managing the administration and daily operations of the golf program.
Examples of Work
Develops, implements and monitors plans and programs to achieve the golf operation's mission and goals. Establishes performance measures to gauge progress toward attainment of goals. Inspects facilities to insure that the facilities and grounds are properly maintained.
Determines community golf needs. Provides programs to maximize usage by all user groups. Assists in planning and organizing special events and golf tournaments.
Develops, plans, and organizes city-sponsored golf lessons in cooperation with the golf professionals.
Supervises the activities of golf staff. Establishes or recommends policies and procedures. Establishes training programs and performance standards.
Works with the Golf Committee to establish golf course operations and maintenance policies. Recommends green fees pricing policy. Develops marketing strategies and plans, including website management and other social media. Negotiates and manages golf program contracts.
Evaluates the maintenance programs at each facility; approves maintenance equipment acquisition.
Assists in preparing the Golf Fund annual budget for each golf facility.
Represents the Department at appropriate events.
Responsible for insuring quality customer service and customer satisfaction in the golf programs and facilities; handles customer complaints; serves as the primary intermediary between the golfing public and the City.
Serves as staff liaison to the Park Board, Golf Committee, other City Departments and various community groups and agencies.
Performs related work as required.
Graduation from an accredited four-year college or university with major course work in, Business, Recreation, or Golf Management or a closely related field; AND, two years of responsible experience in developing and managing organized golf course programs, one year of which must be in a supervisory capacity.
Applicants must possess a valid driver's license or otherwise demonstrate ability to get to and from multiple work locations as required.
NOTE: Active certifications and membership in the PGA or GCSAA are desirable.