Park Operations Administrator - Sertich Ice Center
As a Park Operations Administrator, you will perform complex administrative, supervisory, and professional duties related to the maintenance and operation of Sertich, a 35,000 square foot indoor ice rink located in Memorial Park. With bleacher seating for 2,000 people, Sertich provides a wide range of programs and services for youth and adults, including public skating sessions, learn-to-skate programs, figure skating, drop-in hockey, private ice rentals, tournaments, and special events.
Essential Job Functions - the basic job duties an employee must be able to perform:
Manage the facility
Monitor routine and preventative maintenance, repairs, and capital improvement projects
Create and manage budgets; analyze spending and revenue trends; evaluate economic and business impacts to operations; and prioritize expenditures related to capital improvement projects
Manage the customer relations, marketing, sales, and promotion of Sertich
Create and use marketing and advertising programs, including social media, to attract and retain customers
Negotiate, review, and coordinate contracts; oversee and manage contract compliance
Provide exceptional business development and programming
Foster relationships with user groups throughout the community and region
Recruit, supervise, train, motivate, monitor, and evaluate staff
Provide seasonal oversight for an outdoor ice rink and public water features, including Prospect Lake (located within Memorial Park)
Provide excellent customer service; evaluate and respond to customer inquiries and complaints
We are looking for candidates who demonstrate:
Technical and operational tasks necessary to maintain an indoor ice rink
Operation and maintenance of the ice sheet
Industrial refrigeration equipment used in an indoor ice facility
Heating, cooling, plumbing, electrical, and structural matters
MaxEnterprises scheduling software, Active Point of Sale software, and Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Utilize proactive, creative techniques to develop programs to encourage increased attendance
Negotiate, review, and coordinate contracts
Train staff to ensure compliance with all city, state, federal, and environmental policies and procedures
Anticipate personnel, equipment, and material requirements
Resolve conflict with staff and customers
Communicate clearly and concisely, verbally and in writing
Establish and maintain effective working relationships
Successful candidate will have:
A bachelor's degree from an accredited college or university with major coursework in public administration, parks and recreation administration, business administration, or a related field
Five years of full-time professional parks and recreation program administration experience, including three years of supervisory responsibility
Possess, or obtain upon hire, and maintain a valid Colorado driver's license
Ideal candidates will also have:
Experience managing an indoor ice rink
Program development, marketing, and public relations experience associated with a substantial recreational venue
Experience with recreational programs and venues, including outdoor ice rinks and water sports programs conducted at public lakes
Possess professional designation as a CIRM (Certified Ice Rink Manager)
Supervision Exercised: In this position, you will manage and monitor work performance by directing subordinate supervisors, including making final decisions on hiring and disciplinary actions, evaluating program/work objectives and effectiveness, and realigning work and staffing assignments.
Fiscal Responsibility: You willprepare the yearly budget for all program functions and monitor expenditures to ensure budget compliance.
Physical Demands: This position requires the ability to lift up to 20 pounds occasionally, 10 pounds frequently, enter and exit underground vaults via ladders, and walking or standing to a significant degree.
Environmental Conditions Primary Work Environment - Office environment with some travel from site to site Extreme Temperature - Frequently Wetness and Humidity - Frequently Respiratory Hazards - Frequently Noise and Vibrations - Frequently Physical Hazards - Frequently Mechanical and/or Electrical Hazards - Occasionally Exposure to Communicable Diseases - Occasionally
This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
Please visit https://coloradosprings.gov//jobs and click on 'Apply for a City Career' > 'City Career Postings – Apply Now' button to complete an online application. All job applicants will need to create a new login and online application (unless you already have a NEOGOV/governmentjobs.com user ID and password).
Completing your application in full, including the entire work experience section, will assist Human Resources (HR) in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided.
Our NEOGOV application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position's closing date and time listed in the job posting. HR will review the last application you submit for a position.
Located at the base of Pikes Peak America's Mountain, Olympic City, USA the City of Colorado Springs has over 14,000 acres of parkland and 146 miles of trails that include the number one park in the nation, Garden of the Gods Park, the second most visited mountain in the world, Pikes Peak America's Mountain, and the most extreme trail, the Manitou Incline. The City's park system has a diverse arr...ay of natural areas, including forested foothills, sheer-walled canyons, mountain streams, unique rock formations, expansive grasslands, and scenic mesas. Colorado Springs also provides a variety of urban commuter trails, neighborhood parks, athletic facilities, golf courses, cemeteries, cultural facilities, community centers, a variety of recreational programming, and open spaces that contribute to the department's mission. Mission: The Parks, Recreation and Cultural Services Department is the steward of a diverse park system that enriches the community through healthy, active opportunities that engage and inspire.