POSITION SUMMARY: The Aquatic Manager will oversee the daily operations of the aquatic venue and maintain a safe protocol for members, guests, and staff. Specific responsibilities will include development, training, planning, management, budgeting and supervision of all aquatic programs and facilities. Oversee daily maintenance of (2) pools and (1) jacuzzi. The Aquatic Manager will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.
GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.
MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals, and relationships thrive in the name of Jesus.
DESCRIPTION OF WORK ENVIRONMENT: Most work will be at The Salvation Army Kroc Center Hawaii. Extensive travel is possible, including air travel, driving long distances, night driving, and extended travel of three days or more.
Spearhead an aggressive aquatic safety and emergency response training program to include training and in-service for the lifeguard staff on a regular consistent basis, and for all other employees as recommended.
Give oversight to the day-to-day operations and monitor all programs relevant to the Aquatic programs and facilities (e.g. Swim meets, classes, clubs, events).
Serve as the primary contact for member service issues related to the Aquatic department, ensuring that member recommendations or concerns are resolved or addressed within 24 hours. Must model excellent customer service skills.
Ability to work independently and with other staff members at all levels
Ensure that Aquatic area cleanliness and housekeeping standards are maintained.
Meet all health and safety regulations as defined by the Health Department as well as The Salvation Army.
Oversee and be responsible for the pool preventive maintenance program.
Develop systems that safe guard all facilities, supplies, and equipment related to the aquatic program. Maintain a safe working environment.
Give supervision to aquatic support staff, including instructors, coaches, lifeguards and clerical staff.
Perform regular evaluations and review all punch details reports for staff and make sure that they are processing daily, absence reports, vacation requests and working in cooperation with human resources to process all hire, change, and termination personnel cases promptly.
Maintain clear channels of communication with staff, volunteers and program participants. This will include writing of internal memos, weekly department meetings, work schedules, flyers newsletters and one on one discussion.
Assist, maintain and update the writing of job descriptions for support staff of the aquatic programs and facilities.
Maintain the annual budget preparation of the aquatic program and facilities of the RJKCCC. Give input as needed and be available to give answers about expenditures and other fiscal related matters concerning the aquatic program and facilities.
Support Kroc Center Wide Employee, Member, Community, and Ministry Events by providing appropriate staffing levels and aquatic leadership and aquatic leadership presence.
Establish and maintain guidelines related to the aquatic facilities with regard to the use of food and beverages and assigned areas.
Create and maintain an office support system that will allow for timely and accurate record keeping, including the areas of statistical reports, record of volunteer activity, accounting of expenditures and other reporting as required.
Meet all required deadlines.
Establish working objectives for volunteers that will assist in the aquatic programs and facilities; work with volunteer coordinator on the scheduling and specific duties for volunteers.
Develop usage (rental) agreements and standardized usage fees, based on fair market values, for outside groups who wish to rent the aquatic facilities (i.e. contracts). See that these are processed according to Salvation Army procedures.
Attend all scheduled staff meetings and management team meetings and participate in related Advisory Council Committees as assigned by the RJKCCC administrator.
Drive TSA vehicles when required.
Work in a cooperative manner with the internal Departments, discussing the availability of the swimming pools and their services to the other programs of the RJKCCC.
Develop unique programs that cross multiple functional areas in other Departments of RJKCCC.
Follow and ensure adherence to The Salvation Army Policies and Procedures.
Maintain the Code of Ethics policy, which has been established for the RJKCCC.
Recognize the spiritual need of individuals, which may require referral to the officer/pastor who is an ordained minister of religion.
Establish and maintain a written Emergency Disaster Evacuation Plan and a Fire Drill Plan for the aquatic center.
Create and maintain safety documentation including checklists, i.e. ride testing, slide dispatcher training etc.
Maintain regular and punctual work attendance. Be available to work a flexible schedule that includes working on holidays, weekends and evenings.
Maintain employee and organization confidentiality.
Assist the Associate Director of Membership and Aquatic with special projects and requests as needed.
Perform other assignments/duties as directed.
REQUIRED EDUCATION AND EXPERIENCE:
Minimum of five years of experience in developing, training, planning, managing, budgeting and supervising aquatic programs and facilities including professional staff, contractors, and volunteers.
Knowledge of U.S. Swimming and Diving rules and regulations.
Working knowledge of software applications including Word, Excel, Publisher, and PowerPoint.
Minimum of five years of management experience in aquatic and/or recreation.
Familiarity with Hawaii and local culture.
CERTIFICATES & LICENSES
LGI Certification (required)
Current CPR/ First Aid/AED Instructor Training Certification (required)
Certification by and participation in The Salvation Army’s Fleet Safety Program on an annual basis. (required)
Current and Valid Hawaii Driver’s license and insured transportation
Water Safety Instructor (WSI) certification (preferred)
Certified Pool Operator (CPO) (preferred)
Additional Salary Information: Dependent upon qualification.
In 1998, Mrs. Joan Kroc, widow of McDonald's founder Ray Kroc, donated $90 million to The Salvation Army to build a comprehensive community center in San Diego, California. Her goal was to create a center, supported in part by the community, where children and families would be exposed to different people, activities and arts that would otherwise be beyond their reach. Completed in 2001, the cente...r sits on 12 acres and offers a variety of family-friendly options for indoor and outdoor recreation, health and fitness, performing arts, after-school programs, and more.When Mrs. Kroc passed away in October 2003, she left $1.5 billion - much of her estate - to The Salvation Army, by far the largest charitable gift ever given to the Army, and the largest single gift given to any single charity at one time.The gift, which eventually grew to $1.8 billion, was split evenly among the four Army Territories - Central, East, South and West. Half of the money was designated to build a series of state-of-the-art Salvation Army Ray and Joan Kroc Corps Community Centers nationwide patterned after the San Diego center, and the other half formed endowments to supplement local fundraising for the centers’ ongoing operational costs.No other U.S. charity has ever undertaken such a sweeping fundraising or construction effort with the potential to impact so many people. By late 2014, 26 Kroc Centers had opened and were serving well over 130,000 people each week, and growing.