Mecklenburg County Park and Recreation Department is home to 210 parks and facilities located on more than 21,000 acres of parkland throughout Mecklenburg County. The department is also responsible for 18 recreation centers, 7 public golf facilities, 3 indoor pools, 2 outdoor pools, 3 nature centers, a public campground and disc golf courses. In Mecklenburg County you'll always have somewhere fun and exciting to go! For outdoor enthusiasts there are 33 miles of developed greenways and 147 miles of undeveloped greenways. Mecklenburg Park and Recreation is responsible for 21 nature preserves.
Mecklenburg County Park and Recreation department is currently seeking a Management Analyst. This position has the primary responsibility of conducting research and analysis, advising management on results and recommending necessary adjustments to department procedures, policies, programs, and plans. The incumbent is responsible for coordinating, developing and contributing to strategic projects focused on the department master plan, strategic plan, national accreditation, and various goals and objectives. Position is responsible for conducting research and analysis designed to improve department performance. The position will be responsible for investigation of best practices, identification of service gaps, improved customer outcomes, and efficacy of internal business processes. Additionally, the position will serve as the liaison with the OMB office and coordinate all reports and research associated with P&R outcomes. It will require the incumbent to work on multiple tasks across the Department, sometimes with short deadlines, both as part of a team and independently.
Conduct qualitative and quantitative research and analysis to address the needs of the department. Design and implement research aimed at improving P&R outcomes.
Works under the guidance of department management on strategic business plans, department master plan, and various initiatives to assist in the establishment of goals and objectives; Manage the department strategic planning process, prepare and submit reports, and make recommendations to the plan.
Coordinate, compile, review and prepare quarterly reports for management regarding Customer Service Satisfaction surveys and comments. Review surveys and make recommendations for improvements.
Review and analyze all data (community survey data, quality of life data, NRPA data, census data, health data, etc.) pertaining to P&R services and make specific recommendations to staff for improvements; Manage the department CAPRA accreditation process.
Respond to data requests from the public, county management, and outside organizations such as NRPA, Trust for Public Lands, etc.
Serve as the department liaison to the Office of Management & Budget (OMB).
Prepare and submit monthly department report for County Commissioners.
Support athletic staff in reviewing and reconciling Field Rental Fees and Maintenance expenses as provided in the annual use agreements.
Serve as data expert for the department.
Bachelor's Degree in Business Administration, Public Administration or a related field and two years of related professional experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Master's degree preferred, as well as knowledge of project management, research principles and performing statistical analysis.
Bachelor's degree in Social Science Research, Park & Recreation Management, or a related field. Master’s preferred.
Certified Park and Recreation Professional (CPRP) or ability to become CPRP certified within one year.
Must be skilled in performing statistical analysis and conducting research as well as understanding P&R services, outcomes, and best practices.
Attention to detail and strong verbal and written communication skills along with good relationship management skills
Knowledge of social, economic, and environmental benefits of P&R services. Familiarity with existing research and research organizations within the P&R field.
Knowledge of Microsoft Office software at an advanced or expert level, including Word, Excel, PowerPoint, and survey methodology.
All interested applicants must apply online though the Mecklenburg County online application process.
Additional Salary Information: Excellent benefits including medical & dental options, 401(k) option, participation in the NC Local Government Employee Retirement System (LGERS), 11 paid holidays, vacation & sick leave, and numerous other employee benefits.
Mecklenburg County was formed in 1762 from the western part of Anson County and the first official governmental action took place in February 1763.The North Carolina State Constitution approved in 1868 gave the citizens of all counties the right to elect a Board of County Commissioners to govern them.From 1868 to 1986, Mecklenburg County was governed by a five member board elected at-large. The fi...rst seven-member board took office in 1986 and in 1994, the first nine-member Board took office. Six members are elected by districts and three are ?elected at-large.Elections for the Board are held in November of even-numbered years. The Board takes office on the first Monday in December following the November election. A chairman and vice chairman are elected at the Board's first meeting in December.The Board's primary responsibilities are to adopt an annual budget, set a property tax rate and establish priorities to address the County's needs, especially in the areas of health, education, welfare and mental health.